Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Store Manager will lead a passionate team to deliver exceptional customer experiences while meeting operational and sales goals. They will also partner with store optometrists to drive growth across both clinical and retail spaces.
Job details
Bailey Nelson is currently in search of an incredible Store Manager to join our amazing team at Fairview Mall, Toronto. At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast. Who We Are: Founded in Bondi Beach, Sydney in 2012, Bailey Nelson is a fast-growing retailer with over 110 clinics and stores globally (and counting!) across Canada, Australia, and New Zealand. Our mission is to deliver world-class eyecare without compromise. Our Core Values: Constantly Improve: We set big goals and take initiative to improve Bailey Nelson and the customer experience. Down to Earth: We are comfortable being ourselves and create places where people want to be with our warmth, humility, confidence, and respect. Tightknit: We achieve as a team, plain and simple. The Role: We’re looking for a driven, people-first Store Manager to take the reins at our (Location) store. This is your chance to lead a passionate team, deliver exceptional customer experiences, and make a real impact in our customers lives. What’s in it for you? Total comp potential $ $100,000 (Base + benefits+ Monthly + Annual Bonus + Profit bonus) Real opportunity to earn more as you perform Leadership development programs to grow your career Annual 3-day Leadership Conference where you will be part of broader business discussions as well as a chance to let your hair down and celebrate being part of BN with the entire Canadian Leadership Team. Access to our in-person & web-based learning platform to keep you in the know with all things BN and to streamline training and communication. A generous product discount not only for you, but for your friends & family as well. A monthly allowance for your store to reward, incentivise and recognise your team. What you’ll be doing Lead, coach and inspire your team to deliver outstanding customer experiences Drive sales performance and smash targets Create a high-energy, positive store culture Partner with your Optometrist to grow both retail and clinical success Run a smooth, efficient operation—without ever compromising on service What we’re looking for Proven Store Management experience in Optics or Retail at a Senior Store Manager level (or equivalent) A passion for delivering exceptional customer experiences High energy and able to adapt in a fast-paced environment Strong leadership skills - you know how to motivate and develop a team Commercial mindset with a drive to achieve results This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast. Ready to frame your future? Apply now. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Team.
What you’ll do
The Store Manager will lead a passionate team to deliver exceptional customer experiences while meeting operational and sales goals. They will also partner with store optometrists to drive growth across both clinical and retail spaces.
Requirements
Candidates must have previous experience in a senior retail or optical management position. A strong commitment to team development, operational efficiency, and delivering high-quality customer service is essential.
Benefits
- Monthly target based bonuses
- Annual bonus
- Leadership development program
- Annual leadership conference
- Learning platform access
- Product discount
- Monthly store allowance
Listed skills
- Time management · Preferred
- Problem solving · Preferred
- adaptability · Preferred
- Communication · Preferred
- Staff Development · Preferred
- Coaching · Preferred
- Team Leadership · Preferred
- Sales Growth · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail management
- Optical industry knowledge
- Team leadership
- Customer experience
- Operational management
- Staff development
- Performance management
- Strategic planning
- Sales growth
- Time management
- Communication
- Problem solving
- Adaptability
- Coaching
- Positivity
- Optics
- Customer Service
- Leadership
- Learning Platforms
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
- Store Manager
- Retail Store Manager
- Shop Supervisors
- First-Line Supervisors of Retail Sales Workers
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