Store Manager

Job summary

Oversee daily store operations, staff scheduling, customer service, cleanliness, safety, and the coaching and support of store clerks. Manage POS transactions, cash handling, balancing and deposits, financial records, inventory, deliveries, and merchandise presentation while ensuring store policies are followed.

Job details

Job Summary: Reporting directly to the Director of Community Development, the Store Manager of BN Foods will be responsible for overseeing the day-to-day operations of the store, ensuring efficient and organized store operations, excellent customer service, accurate financial handling, proper inventory management, and effective scheduling of store staff. Qualifications: Grade 12 Diploma or equivalent Proven experience in retail, customer service, or a related supervisory/management role Previous experience operating a point-of-sale (POS) system Experience handling cash, balancing tills/floats, and completing daily sales deposits Strong organizational, leadership, and communication skills Ability to work independently and effectively lead and support a team Basic computer skills and ability to use POS and inventory systems Strong attention to detail, particularly when handling financial transactions and inventory Ability to stand for extended periods and lift/store merchandise as required Demonstrated ability to maintain confidentiality and follow financial and workplace procedures Duties & Responsibilities: Oversee daily store operations, including cleanliness, organization, safety, efficiency, staff scheduling, task lists Provide direction, coaching, and support to store clerks while fostering a positive, respectful, and customer-focused work environment. Oversee POS operations, cash handling, daily balancing, deposits, financial records, and resolution of discrepancies. Monitor stock levels, reorder products, receive and verify deliveries, maintain accurate inventory records, and ensure merchandise is properly stocked, priced, and displayed. Ensure professional and friendly customer service, address concerns and complaints, and ensure store policies are consistently followed. Maintain a clean, organized, and safe store; ensure staff follow safety procedures and report hazards or maintenance issues. Closing date: October 16th at 12:00pm (Noon)

What you’ll do

Oversee daily store operations, staff scheduling, customer service, cleanliness, safety, and the coaching and support of store clerks. Manage POS transactions, cash handling, balancing and deposits, financial records, inventory, deliveries, and merchandise presentation while ensuring store policies are followed.

Requirements

Requires a Grade 12 diploma or equivalent and experience in retail, customer service, or a related supervisory or management role, including POS use and cash handling. Candidates should have strong organizational, leadership, and communication skills, basic computer skills, attention to detail, and the ability to work independently, lead a team, stand for extended periods, and lift merchandise.

Listed skills

• Retail operations · Preferred
• Customer service · Preferred
• Team Leadership · Preferred
• Coaching · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Organization · Preferred
• Communication · Preferred
• Occupational safety · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Customer Service
• Staff Scheduling
• Team Leadership
• Coaching
• Point-of-Sale (POS) Systems
• Cash Handling
• Till Balancing
• Sales Deposits
• Financial Recordkeeping
• Inventory Management
• Stock Reordering
• Delivery Verification
• Organization
• Communication
• Workplace Safety
• Organizational Leadership
• Safety Procedures
• Deposit Accounts
• Management
• Cleanliness
• Community Development
• Computer Literacy
• Confidentiality
• Sales
• Financial Statements
• Inventory Management System
• Leadership Studies
• Merchandising
• Operations
• Point Of Sale
• Scheduling
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Logistics
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers