Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- French
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Provide friendly, personalized, and efficient customer service, recommend complementary products, and process transactions accurately. Explain return policies, answer phone calls professionally, maintain a clean and well-stocked work area, follow company procedures, and support the team as needed.
Job details
Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and our La Vie en Rose brand is in 19 countries around the globe (100 stores). Exclusive job perks 50% discount on all products; Flexible hours; Opportunities for advancement within the company; Being part of a family-owned business committed to the community; Performance bonuses (in-store sales or management position); Recognition program for years of service; Innovation program to encourage idea sharing; Referral bonus ; Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends). For Full-time Employees Group insurance plan; Three (3) to five (5) paid personal days depending on the position); Minimum of 2% employer contribution to your RRSP. Tu es la personne qu’il nous faut si : Tu as déjà de l’expérience en service à la clientèle; Tu es rapide et méthodique; Tu es à l’écoute des besoins de la clientèle pour lui offrir une expérience de magasinage qui surpasse ses attentes; Tu es doué.e avec les chiffres; Tu es prêt.e à travailler pendant les jours fériés et au-delà du plafond d’heures prévues pendant les périodes achalandées (selon tes disponibilités); Tu cherches un emploi qui t’offre toujours de nouveaux défis à relever; Bilinguisme fonctionnel (un atout). Tu as envie de mettre ton talent à contribution? Nous t’invitons à partager notre quotidien rempli de plaisir! Ce à quoi pourraient ressembler tes journées Sous La Supervision De L’équipe De Gestion De La Boutique, Tu Devras Offrir Un Service à La Clientèle Remarquable Et Traiter Les Transactions Comme Un.e Pro. Ce Qui Veut Dire T’assurer que l’expérience de magasinage de chaque client.e se termine sur une bonne note. Comment? En offrant un service personnalisé, à la fois sympathique et efficace; Suggérer des produits complémentaires avant de traiter la transaction; Être toujours très précis.e lorsque tu gères les opérations à la caisse; Expliquer les politiques de retour à la clientèle; Répondre au téléphone de façon professionnelle; Garder ton aire de travail propre et t’assurer d’avoir tout ce dont tu as besoin pour être efficace; Respecter et appliquer les politiques et procédures des différents services du siège social (on va tout t’expliquer); Accomplir d’autres tâches connexes pour aider ton équipe, au besoin. PERMANENT, FULL TIME PERMANENT, PART TIME The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.
What you’ll do
Provide friendly, personalized, and efficient customer service, recommend complementary products, and process transactions accurately. Explain return policies, answer phone calls professionally, maintain a clean and well-stocked work area, follow company procedures, and support the team as needed.
Requirements
Previous customer service experience, speed, methodical work habits, strong numerical ability, and attentiveness to customer needs are sought. Candidates should be available to work holidays and additional hours during busy periods according to their availability; functional bilingualism is an asset.
Benefits
- 50% Discount On Products
- Flexible Hours
- Advancement Opportunities
- Performance Bonuses
- Service Recognition Program
- Innovation Program
- Referral Bonus
- On-Demand Pay
- Group Insurance Plan
- Paid Personal Days
- Employer RRSP Contribution
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Cash handling · Preferred
- Communication · Preferred
- efficiency · Preferred
- Bilingual communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Cash Handling
- Transaction Processing
- Numerical Accuracy
- Attention To Detail
- Efficiency
- Product Recommendations
- Communication
- Telephone Etiquette
- Organization
- Teamwork
- Bilingual Communication
Job areas
- Retail
- Customer Service & Support
- Sales
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