retail store supervisor

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Verify stock availability from current inventories Receive payments Receive payments from customers Price items using stamp or stickers according to price list Perform routine maintenance work Order supplies and maintain inventory Organise day-to-day business operations Manage difficult situations with customers Maintain inventory of equipment Deposit cash and maintain daily log books Balance and deposit cash Balance cash and record sales Manage staff and assign duties Review requirements of establishment and determine quantity and type of merchandise to purchase Provide customer service Co-ordinate special publicity events and promotions Prepare daily reports of fuel, oil and accessory sales Reconcile physical inventories with computer counts Accept cash, cheque, credit card or automatic debit payment Experience and specialization Computer and technology knowledge Inventory control software Additional information Transportation/travel information Valid driver's licence Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers

The supervisor is responsible for managing daily business operations, supervising staff, and coordinating inventory and merchandising. They also handle customer complaints, process payments, and prepare sales and personnel reports.

Candidates must have a secondary school graduation certificate and between 1 to 2 years of relevant experience. A valid driver's license and knowledge of inventory control software are also required.

• Customer servicePreferred
• Cash handlingPreferred

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Inventory Control
• Sales Management
• Customer Service
• Staff Training
• Financial Reporting
• Scheduling
• Merchandising
• Cash Handling
• Conflict Resolution
• Inventory Software
• Payment Processing

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Energy

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level