Store Manager - Retail

Job summary

Direct, plan, and evaluate daily store operations, including merchandise selection, marketing, budgeting, and monitoring revenues and expenses. Recruit, hire, assign, and supervise staff; oversee payroll and performance reviews; and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff

What you’ll do

Direct, plan, and evaluate daily store operations, including merchandise selection, marketing, budgeting, and monitoring revenues and expenses. Recruit, hire, assign, and supervise staff; oversee payroll and performance reviews; and resolve customer issues and supply shortages.

Requirements

Requires a secondary (high) school graduation certificate and 2 years to less than 3 years of experience. The role is on-site in North Vancouver, British Columbia.

Listed skills

• Customer service · Preferred
• Budgeting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Merchandise Planning
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment and Hiring
• Payroll Administration
• Performance Reviews
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Marketing
• Human Resources