Store Manager | City Place

Job summary

Lead and develop the store team to deliver excellent customer experiences and achieve sales goals. Represent the TELUS brand in the community through charitable events and outreach, while taking ownership of store operations and performance.

Job details

Description Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada’s top employers? As a Store Manager with our TELUS family, you are first and foremost a leader. You will develop and coach your team in delivering an incredible customer experience while driving sales goals You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region You will bring a sense of ownership and entrepreneurial spirit to running your store You have a passion to push performance and thrive in an exciting environment You understand accountability in all its forms and aren’t afraid of it You will be given the opportunity to work with all of our brands What We Offer You Incredibly satisfying compensation, regular bonuses, contests and incentives Comprehensive benefits TELUS pension and share purchase program with a generous company contribution Discounts on products and services A supportive culture which promotes recognition and feedback Opportunities and support for growth and development A chance to play a dynamic role in giving back to your community Qualifications You’re the kind of person who is: Confident to be creative, use good judgement and focus on what matters most to our business Inspiring to others through your guidance, communication and relationship building skills Positive in your attitude and energy and able to adapt to everyday changes Self-motivated and driven to succeed and not afraid to try Willing to contact existing and prospective customers by both telephone and text message Passionate about retail and obsess about the details which reflects in how you run your business Able to use customer relationship management software to record and track progress Connected with the community and able to inspire others to follow Passionate about learning, sharing and developing Relentlessly focused on rallying others to achieve common goals Thriving on continuous improvement as both a people leader and team member

What you’ll do

Lead and develop the store team to deliver excellent customer experiences and achieve sales goals. Represent the TELUS brand in the community through charitable events and outreach, while taking ownership of store operations and performance.

Requirements

The ideal candidate is a confident, adaptable retail leader with strong communication, relationship-building, and team-development abilities. They are self-motivated, customer-focused, comfortable contacting customers by phone and text, and able to use customer relationship management software to track progress.

Benefits

• Comprehensive Benefits
• Pension Plan
• Share Purchase Program
• Product and Service Discounts
• Bonuses
• Contests and Incentives
• Growth and Development Opportunities

Listed skills

• Customer service · Preferred
• adaptability · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Relationship Building · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Coaching and Development
• Customer Service
• Sales Performance
• Community Engagement
• Relationship Building
• Communication
• Accountability
• Entrepreneurial Mindset
• Adaptability
• Self-Motivation
• Retail Operations
• Customer Relationship Management Software
• Performance Improvement
• Goal Setting

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support