The Shoe Co. - Store Manager
- ON
- On-site
- Posted Sep 16, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 4+ years
- Minimum education
- High school
- Apply by
- Dec 12, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Store Manager is responsible for leading the store team to achieve sales objectives, operational excellence, and high-quality customer service. They oversee recruiting, training, performance management, and the implementation of business plans to drive store results.
Job details
Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward. As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role. Key job accountabilities include but are not limited to: Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling Recruit, manage, develop, and train top talent who have a love of shoes Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility Develops and implement agile business plans to achieve results. Fosters teamwork, collaboration and change advocacy within the store and district. Maintain effective, open lines of communication with Senior Operational Managers. Qualifications: Educational background: relevant post-secondary education Minimum 4 years of experience in progressive retail supervisory role Proven success in the achievement of sales and profitability targets in large volume top doors Positive and energetic team player with a strong leadership capability Proven ability to motivate others Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs. Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience Ability to work, days, closing shifts and weekends Mobile within a geographic area Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to; a 30% discount off at our stores on regular priced merchandise. A competitive benefits package (Full Time Associates Only) Paid Time Off (Personal Days & Vacation - Full Time Associates Only) Flexible scheduling Additional benefits include monthly bonus potential, opportunities 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more. Unlimited opportunity for growth and training and development programs Open Door Policy and MUCH MORE Pay: $47,880 - $53,200 per year. This posting is for an existing vacancy within Designer Brands Canada. JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. Use of Artificial Intelligence Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers. To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/ #SDB
What you’ll do
The Store Manager is responsible for leading the store team to achieve sales objectives, operational excellence, and high-quality customer service. They oversee recruiting, training, performance management, and the implementation of business plans to drive store results.
Requirements
Candidates must have a minimum of 4 years of experience in a progressive retail supervisory role and relevant post-secondary education. Proficiency in computer programs like MS Word and Excel, along with the ability to work flexible shifts including weekends, is required.
Benefits
- 30% Employee discount
- Competitive benefits package
- Paid time off
- Personal days
- Vacation
- Flexible scheduling
- Monthly bonus potential
- Employee assistance program
- Training and development programs
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Operational Excellence · Preferred
- Communication · Preferred
- Multitasking · Preferred
- Team Leadership · Preferred
- Inventory management · Preferred
- scheduling · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail management
- Team leadership
- Sales management
- Performance management
- Staff training
- Recruiting
- Customer service
- Operational excellence
- Problem solving
- Inventory management
- Loss prevention
- Scheduling
- Business planning
- Communication
- Multitasking
- Computer proficiency
- Payroll Reporting
- Energetic
- Accountability
- Time Off Management
- Business Results
- Advocacy
- Motivational Skills
- Microsoft Word
- Spreadsheets
- Customer Service
- Training And Development
- Word Processing
- Employee Assistance Programs
- Performance Management
- Sales
- Leadership
- Humility
- Problem Solving
- Loss Prevention
- Merchandising
- Operational Excellence
- Coaching
- Resume Screening
- Visual Merchandising
- Balancing (Ledger/Billing)
- Teamwork
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Shoe Specialist
- Retail Store Manager
- Shop Supervisors
- First-Line Supervisors of Retail Sales Workers
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