Executive Chef – High-End Catering, Retail Café & Meal Programs

Company DescriptionWHO ARE WE?We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group support the infrastructure and built assets that play a vital role in our society—helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together so clients can operate day to day, confidently and successfully.Job DescriptionPosition OverviewWe are seeking an experienced Executive Chef to lead all culinary operations across a diverse food service portfolio, including high-end catering, retail café operations, mandatory meal plans, and client-based food programs. This role is responsible for delivering exceptional food quality, strong financial performance, and outstanding customer satisfaction across all service areas.The Executive Chef will act as both a culinary leader and client-facing representative, ensuring consistency, innovation, and operational excellence across all outlets.Key ResponsibilitiesCulinary LeadershipOversee all kitchen operations across catering, retail café, and meal plan productionDevelop and execute high-end catering menus tailored to client expectations and budgetsEnsure consistent food quality, presentation, and portion standards across all service linesDrive culinary innovation while maintaining operational efficiency and cost control High-End Catering OperationsLead planning and execution of premium catering events (corporate, institutional, private)Manage event production from menu design through on-site executionCoordinate logistics, staffing, and timelines for seamless service deliveryEnsure client expectations are met or exceeded at all events Retail Café OperationsOversee daily café food production, menu offerings, and service standardsEnsure fast, consistent, and high-quality food service in a retail environmentMonitor sales performance, food cost, and product mix optimizationImplement seasonal and promotional menu items to drive revenue Mandatory Meal Plan ProgramManage large-scale meal production for meal plan or institutional dining programsEnsure nutritional balance, consistency, and volume production efficiencyControl food cost while maintaining quality standards for high-volume serviceCollaborate with operations to ensure timely and accurate meal delivery Client Relations & Customer SatisfactionAct as a key culinary contact for clients and institutional partnersMaintain strong relationships through regular communication and responsivenessAddress feedback and resolve concerns promptly and professionallyEnsure high levels of customer satisfaction across all service channels Financial & Operational ManagementManage food costs, labor efficiency, and inventory control across all unitsWork within approved budgets while maximizing quality and outputReduce waste and improve production efficiency across operationsSupport revenue growth through menu engineering and pricing strategies Team LeadershipLead, train, and develop kitchen teams across multiple service areasBuild a strong culture of accountability, professionalism, and excellenceSchedule and manage staff based on operational needs and event demandConduct performance evaluations and ongoing coaching Health, Safety & ComplianceEnsure compliance with all food safety and sanitation regulationsMaintain clean, organized, and audit-ready kitchen environmentsEnforce safe food handling and workplace safety standardsQualificationsQualifications7–10+ years culinary experience, including senior leadership rolesProven experience in catering, high-volume production, and retail food operationsStrong background in client-facing culinary environmentsExcellent leadership, communication, and organizational skillsSolid understanding of food cost control and financial managementCulinary diploma or equivalent professional experience preferredFood Safe certification required Key CompetenciesStrong client relationship managementHigh attention to quality and detailAbility to manage multiple food service streams simultaneouslyStrong problem-solving under pressureFocus on customer satisfaction and service excellenceAdditional InformationDexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.#IND2 Compensation: CAD 30 - CAD 35 - hourly

Lead all culinary operations across high-end catering, retail cafés, and mandatory meal programs to ensure exceptional food quality and customer satisfaction. Manage financial performance, including food costs and labor efficiency, while overseeing kitchen staff and client relations.

Requires 7-10+ years of culinary experience in senior leadership roles, specifically within catering and high-volume retail operations. A culinary diploma and Food Safe certification are preferred or required.

Identified from the job description. Confirm important requirements above.

• Culinary Leadership
• High-End Catering
• Retail Café Operations
• Meal Plan Management
• Financial Management
• Food Cost Control
• Client Relationship Management
• Menu Engineering
• Staff Training
• Inventory Control
• Food Safety Compliance
• Operational Excellence

• Food & Beverage
• Hospitality
• Management & Leadership
• Retail

Minimum education

Professional degree

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week