Sales Supervisor - Retail

Job summary

Assign duties to sales workers, order and sell merchandise, and organize and maintain inventory. Supervise and coordinate workers while resolving customer requests, complaints, and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Order merchandise Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Additional information Work conditions and physical capabilities Fast-paced environment Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Personal suitability Accurate Client focus Excellent oral communication Organized Reliability Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Assign duties to sales workers, order and sell merchandise, and organize and maintain inventory. Supervise and coordinate workers while resolving customer requests, complaints, and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role calls for accuracy, client focus, strong oral communication, organization, reliability, and the ability to work in a fast-paced environment with tight deadlines and physical demands.

Listed skills

• Customer service · Preferred
• Inventory management · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Task Assignment
• Merchandise Ordering
• Merchandise Sales
• Customer Service
• Complaint Resolution
• Inventory Management
• Team Coordination
• Oral Communication
• Organization
• Reliability
• Attention To Detail
• Client Focus

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support