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Dr. Phone Fix (TSXV : DPF)Verified Job Source

sales supervisor - retail

The role involves supervising sales workers, coordinating duties, and managing merchandise orders and inventory. The supervisor is also responsible for resolving customer complaints and supply shortages.

  • On-site
  • Vernon, BC
  • Posted Jun 28, 2026
  • Apply by Sep 2, 2026
  • 1 position

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Job summary

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Order merchandise Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Additional information Work conditions and physical capabilities Fast-paced environment Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Personal suitability Accurate Client focus Excellent oral communication Organized Reliability Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

The role involves supervising sales workers, coordinating duties, and managing merchandise orders and inventory. The supervisor is also responsible for resolving customer complaints and supply shortages.

Requirements

Candidates must have a high school diploma and between 1 to 2 years of experience. Key requirements include the ability to work in a fast-paced environment and handle heavy loads.

Listed skills

  • Customer servicePreferred
  • OrganizationPreferred
  • Inventory managementPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Sales Supervision
  • Inventory Management
  • Customer Service
  • Staff Coordination
  • Merchandising
  • Conflict Resolution
  • Oral Communication
  • Organization
  • Reliability
  • Dependability

Job areas

  • Retail
  • Sales
  • Management & Leadership
  • Customer Service & Support

Additional details

Minimum education
High school
Minimum experience
0+ years
Apply by
Sep 2, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level