The Shoe Co. - Store Manager
- Markham, ON
- On-site
- Posted Oct 5, 2026
- 1 position
$47,880–$53,200 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 4+ years
- Apply by
- Nov 1, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Not Applicable
Job summary
Lead store operations and the team to achieve sales, web order, and profitability objectives while delivering exceptional customer experiences. Recruit, coach, and develop employees; maintain operational integrity; and implement business plans that support the brand and foster teamwork.
Job details
Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward. As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role. Key job accountabilities include but are not limited to: Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling Recruit, manage, develop, and train top talent who have a love of shoes Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility Develops and implement agile business plans to achieve results. Fosters teamwork, collaboration and change advocacy within the store and district. Maintain effective, open lines of communication with Senior Operational Managers. Qualifications: Educational background: relevant post-secondary education Minimum 4 years of experience in progressive retail supervisory role Proven success in the achievement of sales and profitability targets in large volume top doors Positive and energetic team player with a strong leadership capability Proven ability to motivate others Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs. Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience Ability to work, days, closing shifts and weekends Mobile within a geographic area Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to; a 30% discount off at our stores on regular priced merchandise. A competitive benefits package (Full Time Associates Only) Paid Time Off (Personal Days & Vacation - Full Time Associates Only) Flexible scheduling Additional benefits include monthly bonus potential, opportunities 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more. Unlimited opportunity for growth and training and development programs Open Door Policy and MUCH MORE Pay: $47,880 - $53,200 yearly salary This posting is for an existing vacancy within Designer Brands Canada. JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. Use of Artificial Intelligence Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers. To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/
What you’ll do
Lead store operations and the team to achieve sales, web order, and profitability objectives while delivering exceptional customer experiences. Recruit, coach, and develop employees; maintain operational integrity; and implement business plans that support the brand and foster teamwork.
Requirements
Requires relevant post-secondary education and at least four years of progressive retail supervisory experience, with demonstrated success meeting sales and profitability targets. Candidates should have strong leadership and communication abilities, computer proficiency, the ability to multitask in a fast-paced environment, and availability for days, closing shifts, and weekends; mobility within a geographic area is also required.
Benefits
- Employee Discount
- Competitive Benefits Package
- Paid Time Off
- Personal Days
- Vacation
- Flexible Scheduling
- Monthly Bonus Potential
- Employee Assistance Program
- Legal Assistance
- Financial Assistance
- Growth Opportunities
- Training And Development Programs
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Training · Preferred
- Operational Excellence · Preferred
- Microsoft Excel · Preferred
- Microsoft Word · Preferred
- scheduling · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail Leadership
- Sales Performance
- Customer Service
- Team Development
- Recruiting
- Performance Management
- Training
- Operational Excellence
- Merchandise Presentation
- Loss Prevention
- Payroll Management
- Scheduling
- Business Planning
- Problem Solving
- Microsoft Word
- Microsoft Excel
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Human Resources
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