Retail Sales Associate

Job summary

The Retail Sales Associate is responsible for providing exceptional customer service and building strong client relationships to achieve sales targets. They must also maintain a clean, organized store environment and assist with minor product adjustments and repairs.

Job details

Requisition ID: 945769 Store #: 00C176 Sunglass Hut SGO Position:Casual Part-TimeTotal Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! JOB DESCRIPTION GENERAL FUNCTION The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele. MAJOR DUTIES AND RESPONSIBILITIES Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products. Assist with minor adjustments and repairs. Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas. Understands and adheres to all brand policies and procedures. BASIC QUALIFICATIONS 2+ years of experience in retail sales. Must be punctual and reliable. Timeliness and dependability are essential. Ability to work flexible hours, including evenings, weekends, and holidays. Demonstrated ability to achieve sales targets and exceed customer expectations. A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback. Ability to stand for extended periods and lift up to 25 pounds. PREFERRED QUALIFICATIONS Experience operating a POS system. Luxury sales or eyewear industry experience. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

What you’ll do

The Retail Sales Associate is responsible for providing exceptional customer service and building strong client relationships to achieve sales targets. They must also maintain a clean, organized store environment and assist with minor product adjustments and repairs.

Requirements

Candidates must have at least 2 years of retail sales experience and the ability to work flexible hours, including evenings, weekends, and holidays. Strong communication skills, punctuality, and the ability to stand for extended periods are essential for this role.

Benefits

• Health care • Retirement savings • Paid time off • Vacation • Employee discounts • Bonus plan • Commission plan

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Upselling · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Upselling
• Cross-selling
• Product knowledge
• Relationship building
• POS system operation
• Retail sales
• Communication
• Teamwork
• Adaptability
• Problem solving
• Customer Service
• Time Off Management
• Retail Sales
• Optometry
• Cross-Selling

Job areas

• Retail
• Sales
• Customer Service & Support
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons