Sales Supervisor - Retail

Job summary

Assign duties, hire and train staff, schedule work, sell merchandise, and supervise a team of cashiers and retail sales staff. Manage inventory and merchandise returns, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail business Responsibilities Tasks Assign sales workers to duties Hire and train or arrange for training of staff Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Cashiers Retail salespersons and sales clerks Additional information Work conditions and physical capabilities Fast-paced environment Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Organized Reliability Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Assign duties, hire and train staff, schedule work, sell merchandise, and supervise a team of cashiers and retail sales staff. Manage inventory and merchandise returns, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience. The role involves supervising 3–4 people in a fast-paced retail environment and requires accuracy, organization, reliability, customer focus, and strong interpersonal and oral communication skills.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales Reporting · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Staff Hiring and Training
• Work Scheduling
• Merchandising
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Team Coordination
• Oral Communication
• Attention to Detail
• Organization
• Reliability
• Teamwork

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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