MANGO - Assistant Store Manager - Yorkdale Mall

Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career. Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide. Job Description Who are we looking for? We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team. Job Responsibilities Provide and ensure legendary customer experiences consistently Establish Customer Satisfaction Coach, Develop and maximize the success of all associates Sets expectations and ensures accountability Maximize sales potential by coaching associates behaviors on the sales floor and in the back room Build a team that works well together based on the needs of the store Recruit, hire and staff Ensure training of the associate team Analyze business and create action plans Communicate effectively with/to team Direct/execute company policies/practices Direct merchandise flow Ensure visual & merchandising standards and a positive in-store experience Manage controllable expenses Maintain Mango Procedures Loss Prevention and Safety Required Skills/Experience Minimum of (1) three years of specialty, luxury goods or a comparable retail environment Prior sales management experience Demonstrated ability to achieve individual selling goals and metrics Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business Comfort in making decisions and mediating conflict within a team-environment Ability to address complex issues and allocate time to execute multiple tasks and changing priorities. Exceptional interpersonal, communication and customer service skills Ability to identify/assess top talent and train/develop/retain great people. Proficient in windows-based software such as Excel, Word and Outlook Pay range: $22-24/hr This is a vacant position. Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

The Assistant Store Manager is responsible for leading, coaching, and developing the store team to maximize sales potential and ensure legendary customer experiences. They also oversee daily operations, including visual merchandising, inventory flow, loss prevention, and adherence to company policies.

Candidates must have at least three years of experience in specialty or luxury retail with a proven track record in sales management and team leadership. Proficiency in Windows-based software and the ability to analyze business trends and resolve conflicts are essential.

• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Business analysisPreferred
• Inventory managementPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales coaching
• Team leadership
• Customer service
• Merchandising
• Inventory management
• Loss prevention
• Conflict resolution
• Business analysis
• Recruitment
• Staff training
• Excel
• Word
• Outlook
• Performance management
• Accountability
• Microsoft Excel
• Customer Service
• Communication
• Sales
• Selling Techniques
• Interpersonal Communications
• Loss Prevention
• Luxury Goods
• Mediation
• Microsoft Outlook
• Coaching
• Sales Management

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week