Merchandising Operations Coordinator

Who We Are Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better. We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery. Who You Are Highly Organized. You thrive on keeping multiple projects moving at once and have exceptional attention to detail. You enjoy creating structure, following processes, and ensuring nothing falls through the cracks. Proactive. You take initiative, anticipate needs, and enjoy solving problems before they become issues. You're comfortable working independently and finding ways to improve how things get done. Detail-Oriented. You take pride in accuracy and consistency. Whether setting up products, updating pricing, or coordinating launches, you ensure every detail is correct. Collaborative. You enjoy working cross-functionally and building strong relationships with teams across Product, Culinary, Procurement, Marketing, and Operations. Adaptable. You are comfortable in a fast-paced environment where priorities can change quickly and no two days are exactly the same. What You'll Be Doing Fresh Prep is looking for a highly organized and detail-oriented Merchandising Operations Coordinator to support the execution of our Ecommerce and Merchandising strategy. Reporting to the Merchandising Manager, you will play a critical role in bringing our menu, products, promotions, collections, and launches to life on our digital platforms. You will help ensure merchandising activities are executed accurately and efficiently while providing operational support that allows the broader team to focus on planning, optimization, and growth initiatives. Responsibilities Include: Supporting menu setup and product creation within merchandising tools Maintaining product information, pricing, imagery, and merchandising attributes Executing pricing updates, promotions, collections, and featured product placements Coordinating product launches and seasonal merchandising initiatives Supporting procurement and inventory coordination for product launches and promotions Performing quality assurance checks to ensure products and promotions are displayed accurately Administering merchandising platforms and tools Assisting with merchandising calendars, project tracking, and launch coordination Identifying operational process improvements to increase efficiency and accuracy Success in this role is measured by the accuracy, quality, and timely execution of merchandising initiatives. What We Are Looking For 3+ years of experience in Ecommerce, Merchandising, Category Management, Operations, Project Coordination, or a related field Strong organizational skills with the ability to manage multiple priorities simultaneously Exceptional attention to detail and commitment to accuracy Experience working with ecommerce platforms, product management systems, or merchandising tools is an asset Strong Excel/Google Sheets skills Excellent communication and stakeholder management skills Comfortable working cross-functionally with multiple teams Ability to work independently and proactively solve problems Experience in ecommerce, retail, grocery, food, consumer products, or subscription businesses is considered an asset This role is ideal for someone looking to build a career in Ecommerce, Merchandising, Category Management, or Commercial Operations while gaining exposure to a fast-growing consumer business. What You Can Expect Annual salary of $50-60k commensurate with your skills and experience Hybrid schedule with a blend of in-office and remote work; fully remote arrangements are available for candidates residing outside our physical office hub locations. Competitive salary that recognizes your skills and experience An energetic, inclusive workplace where your voice matters and your contributions drive real impact Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days Exclusive food perks that let you experience our amazing products A culture that celebrates innovation, encourages professional development, and supports work-life balance The opportunity to be part of a certified B-Corporation making a tangible difference in sustainable food systems Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!

The coordinator supports the execution of ecommerce and merchandising strategies by managing menu setup, product information, and pricing updates. They are responsible for coordinating product launches and performing quality assurance checks to ensure accurate digital displays.

Candidates need 3+ years of experience in ecommerce, merchandising, or operations with strong organizational skills and proficiency in Excel or Google Sheets. Experience in the grocery, food, or subscription industry is considered an asset.

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Food perks • Professional development support

• Project CoordinationPreferred
• Quality assurancePreferred
• Microsoft ExcelPreferred
• Stakeholder ManagementPreferred
• Cross-Functional CollaborationPreferred

Identified from the job description. Confirm important requirements above.

• Ecommerce
• Merchandising
• Category Management
• Project Coordination
• Excel
• Google Sheets
• Stakeholder Management
• Cross-functional Collaboration
• Product Management Systems
• Quality Assurance
• Inventory Coordination
• Operational Process Improvement

• Retail
• Food & Beverage
• Marketing
• Logistics
• Administrative

Minimum experience

3+ years

Apply by

Feb 24, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level