Store Manager - Retail

Job summary

Direct, evaluate, plan, and organize daily store operations, including selecting and procuring merchandise and determining which products and services to sell. Develop marketing strategies, resolve customer and supply issues, and recruit, supervise, assign duties to, and review staff.

Job details

Overview Languages English Education College/CEGEP Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Green job Help - Green job – Help Green job – Help Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs. This information was provided by the employer; it was not verified by Job Bank. The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Locate, select and procure merchandise for resale Develop and implement marketing strategies Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Additional information Work conditions and physical capabilities Work under pressure Personal suitability Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Positive attitude Quick learner Time management Client focus Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player

What you’ll do

Direct, evaluate, plan, and organize daily store operations, including selecting and procuring merchandise and determining which products and services to sell. Develop marketing strategies, resolve customer and supply issues, and recruit, supervise, assign duties to, and review staff.

Requirements

The position requires a College/CEGEP education and 3 to less than 5 years of experience. Candidates should be able to work under pressure and demonstrate strong communication, customer focus, organization, time management, flexibility, judgment, and teamwork.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Time management · Preferred
• Organization · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Recruitment and Hiring
• Task Assignment
• Merchandise Selection and Procurement
• Marketing Strategy
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Performance Reviews
• Oral Communication
• Written Communication
• Time Management
• Judgment
• Organization
• Teamwork

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Environmental & Sustainability