Superviseur de la vente au détail/Retail Supervisor, Part Time - Carrefour Laval

Laval, QC
On-site
Posted Oct 22, 2026
1 position

Opens LinkedIn

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Support the store leadership team by modeling effective selling behaviors, coaching employees, and completing operational tasks efficiently. Promote customer loyalty and an excellent omnichannel customer experience while supporting product knowledge, opening and closing procedures, and compliance.

Job details

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us. About The Role Dans le cadre de vos fonctions, vous apporterez votre soutien à l’équipe de direction du magasin en accomplissant des tâches opérationnelles qui vous seront confiées. Vous servirez de modèle aux autres employés, en encourageant les bonnes pratiques de vente et la bonne exécution des tâches dans vos domaines d’expertise. Vous veillerez au bon déroulement des processus, à la réalisation des tâches et au maintien d’un niveau de productivité optimal afin d’atteindre les objectifs fixés. En étroite collaboration avec l’équipe de direction, votre rôle consistera à montrer l’exemple, à former vos collaborateurs et à favoriser des comportements qui garantissent une expérience client d’excellence.In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience. What you'll do Traiter systématiquement tous les clients et employés avec respect et contribuer à un environnement de travail positif. Favoriser la fidélisation de la clientèle en informant les clients sur nos programmes de fidélité. Les responsables d'équipe doivent devenir des experts des pratiques de vente de la marque, en incarnant ces comportements auprès de chaque client qui franchit nos portes, afin de garantir une expérience client exceptionnelle. Soutenir le responsable des ventes durant les périodes creuses, en plaçant le client au cœur de toutes les attentions. Appuyer l'équipe de direction du magasin en collaborant efficacement avec les employés et en veillant à ce que les tâches soient accomplies de manière rapide et efficace. Développer et partager une expertise sur le cycle de vie des produits. Participer à l'exécution des tâches avant ou après les heures d'ouverture du magasin, notamment en effectuant les vérifications liées à l'ouverture et/ou à la fermeture. Exploiter les outils omnicanaux pour offrir une expérience client fluide et sans accroc. Veiller au respect de toutes les normes de conformité. Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote customer loyalty by educating customers about our loyalty programs. All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. Support sales leader during (non-peak) hours, with the customer as the primary focus Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner Build and share expertise in the product lifecycle Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who you are Vous incarnez la raison d’être, la mission, la vision, les valeurs et les comportements de Gap Inc. Vous communiquez les attentes de manière claire et directe. Vous savez utiliser efficacement les outils technologiques pour interagir avec la clientèle et votre équipe, afin d’atteindre les objectifs fixés. Vous faites preuve d’intérêt et d’initiative en matière d’amélioration continue et de développement professionnel. Vous acceptez un horaire de travail flexible pour répondre aux besoins de l’entreprise, incluant des quarts de travail durant les jours fériés, en soirée, de nuit ou la fin de semaine. Vous êtes capable de vous déplacer aisément dans l’espace de vente, la réserve et les bureaux, et vous pouvez soulever des charges allant jusqu’à 30 livres (environ 13,5 kg). You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors Provides clear and direct communication of expectations. Ability to utilize technology effectively to engage with customers and team to meet goals Demonstrate interest and initiative towards continuous improvement and growth Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet. Competitive Paid Time Off plans.* Company match for donations and volunteer time* Registered Retirement Savings Plan Employee stock purchase plan.* Medical, dental, vision and life insurance.* Virtual health care 24/7* Maternity/Parental Top Up.* See more of the benefits we offer. For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

What you’ll do

Requirements

Candidates should communicate expectations clearly, use technology effectively, and demonstrate initiative toward continuous improvement and professional growth. They must be available for a flexible schedule, including holidays, evenings, overnight shifts, and weekends, and be able to move around the store and lift up to 30 pounds.