Retail Security Guard

Original job posting

The Retail Security Guard is responsible for conducting regular store patrols to deter theft and monitoring for suspicious activity. They must also provide exceptional customer service while responding professionally to incidents and maintaining accurate activity logs.

Job details

Ready to suit up as a Retail Security Guard What matters most in a role like this is your ability to remain alert, provide excellent customer service, and confidently respond to situations as they arise. Your keen observation skills, sound judgment, and professional approach will help create a safe and welcoming environment for customers, staff, and visitors. As a Retail Security Guard, you'll spend the majority of your shift on your feet, conducting patrols throughout the store, monitoring for theft or suspicious activity, responding to incidents, and assisting customers and employees when needed. Physical stamina, strong communication skills, and the ability to stay calm under pressure are essential to succeeding in this role.What's in it for you? Competitive hourly wage of $20.50/hr Part-time schedule: Saturday & Sunday | 10:00 AM – 7:00 PM (commitment to this fix schedule for at least 6 months needed) We invest in your future by covering the costs of continuing education through GardaWorld Academy Paid on-the-job training and ongoing professional development Opportunities to grow your career with Canada's leading security company Employee recognition programs and referral incentives Uniform provided at no cost Work in a supportive team environment where your contributions are valued Gain valuable experience in retail security, customer service, conflict resolution, and emergency response that can open doors to future career opportunities Responsibilities for Retail Security Guard Conduct regular patrols throughout the retail store to deter theft and ensure a safe environment for customers and staff Monitor for suspicious activity, shoplifting, fraud, and other security concerns Provide exceptional customer service by assisting shoppers and acting as a visible security presence Respond promptly and professionally to incidents, emergencies, and customer concerns Complete detailed incident reports and maintain accurate daily activity logs Monitor CCTV systems and investigate potential security issues Support loss prevention initiatives by identifying and reporting theft or policy violations Control access to restricted areas, including stockrooms and employee-only spaces Work collaboratively with store management, loss prevention teams, and law enforcement when required Ensure all safety procedures and emergency protocols are followed to help maintain a secure shopping environment Qualifications for Retail Security Guard Be authorized to work in Canada Hold a valid BC security license First aid certification - an asset Ability to stand and walk throughout shift This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you! SSVAN

What you’ll do

The Retail Security Guard is responsible for conducting regular store patrols to deter theft and monitoring for suspicious activity. They must also provide exceptional customer service while responding professionally to incidents and maintaining accurate activity logs.

Requirements

Candidates must be authorized to work in Canada and hold a valid BC security license. The ability to stand and walk for the duration of the shift is required, and first aid certification is considered an asset.

Benefits

• Continuing education coverage • Paid on-the-job training • Professional development • Career growth opportunities • Employee recognition programs • Referral incentives • Uniform provided

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security
• Customer service
• Conflict resolution
• Emergency response
• Surveillance
• Loss prevention
• Incident reporting
• Communication
• Physical stamina
• Observation
• CCTV monitoring
• Access control
• Emergency Response
• Physical Stamina
• Composure
• First Aid Certification
• Safety Procedures
• Management
• Closed-Circuit Television Systems (CCTV)
• Customer Service
• Conflict Resolution
• Incident Reporting
• Law Enforcement
• Loss Prevention
• Calmness Under Pressure

Job areas

• Security & Safety
• Retail
• Customer Service & Support
• Security Guard
• Retail Security Officer
• Security Guards