Sales Supervisor - Retail

Job summary

The sales supervisor is responsible for managing staff, overseeing daily retail operations, and maintaining inventory levels. They also handle sales reporting, resolve customer issues, and ensure the store environment meets merchandising standards.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Non-smoking Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Hire and train or arrange for training of staff Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Supervision 5-10 people Experience and specialization Exhibit and display design experience Merchandising or window Area of specialization Retail store Additional information Transportation/travel information Own transportation Work conditions and physical capabilities Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask

What you’ll do

The sales supervisor is responsible for managing staff, overseeing daily retail operations, and maintaining inventory levels. They also handle sales reporting, resolve customer issues, and ensure the store environment meets merchandising standards.

Requirements

Candidates must have a secondary school graduation certificate and 2 to 3 years of relevant experience. The role requires physical capability to handle heavy loads and the ability to stand for extended periods.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Training · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Reporting · Preferred
• Multitasking · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff supervision
• Hiring
• Training
• Sales
• Inventory management
• Cash management
• Merchandising
• Customer service
• Conflict resolution
• Reporting
• Communication
• Multitasking
• Attention to detail
• Teamwork
• Organization
• Initiative

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support