Not to be missed

Not to be missed

What Challenges Does a Neighbourhood Organic Grocery Store Face

Organic products are popular. According to QuébecBio, the number of businesses holding an organic certification went up from 1,592 in 2017 to 2,025 within a single year while the number of local organic products reached the impressive figure of 9,500. Points of sale of organic products have also multiplied in recent years. Located in the […]


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Little Extras to Boost Your Tips

While neat appearance and a nice smile are basic parts of the server’s vocation, are there other gestures or secrets for getting more generous tips? Here are some ideas to try out… Introduce yourself to customers For Nicolas, a server in a Laval restaurant with thirteen years of experience at the counter, it is important […]


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Combine Work and Studies? It’s Something to Think About!

By desire or necessity, quite a few students choose to work at the same time as studying. However, juggling work and studying can interfere with academic success, a study published by the Canada Millennium Scholarship Foundation reveals. Experts have observed a negative correlation between the number of hours worked and academic results obtained – the […]


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Learn English Online – Some Free Resources

Speaking English is a prerequisite for most jobs. But for those who never had the opportunity to learn English at school, what should they do? There are online resources available to you. These programs improve your oral and written comprehension, as if you were in class, but from the comfort of your own home. Games, […]


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Professional burnout – women are at higher risk

According to a study of industrial relations and sociology by the Université de Montréal, women are more susceptible to professional burnout than men, due to the nature of their work. Female employees often find themselves working in positions where they are overqualified. “Overqualificatoin can arise from a glass ceiling effect where women are less likely […]


Not to be missed, Oddly enough

Employees, Dare to Enjoy a Siesta During the Day

Difficult nights, insomnia, exhausting daily commutes, night work… there are many reasons why you might be tired at work. If coffee, a chocolate bar or energy drink are no longer enough, the time may have come to consider the benefits of having a nap during the day. Some brief tips so you can dare to […]


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For a Successful Business Speech

What could be more legitimate than to feel a certain apprehension or undeniable jitter when taking the floor before your colleagues? However, if this exercise were to turn into a fiasco, it would be regrettable for the speaker and detrimental for his audience. So, take inspiration from these few tips in terms of preparation and […]


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Customer Loyalty – How to Obtain it

Points cards, attractive discounts, targeted promotional emails – some merchants bring out the heavy artillery to build customer loyalty. Is providing unequaled customer experience sufficient to accomplish this? Here’s how to go about it, with simple and practical actions. A company’s success obviously depends on its ability to attract new customers, to renew itself and to […]


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How to Bounce Back After a No from a Client?

Has a prospect just told you No? So what! All seasoned sellers will tell you that the sale begins when the prospect says No. It is rare to get a Yes from a prospect at the first try. To convince him, it is usually necessary to follow-up. Three, five, sometimes ten times. Obviously, your motivation […]


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How to Manage Cultural Differences With Foreign Customers

Are some of your customers in China or India? Tomorrow will you be receiving future partners who come from another country? How should you approach a meeting, negotiations or signing contracts? How should cultural differences be managed to avoid offending your counterpart? Here are some tips on how to manage cultural differences with foreign customers. […]


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Lights on Selling in the Luxury Industry

Selling in the luxury industry is one of the only sectors that does not experience crises. The figures are not declining and all reports reflect prospects of growth. Coco Chanel, Louis Cartier, Albert Lancel were not merely innovative creators. The brands that they created have survived them because they were also pioneers in marketing. The […]


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Unplugging from work ! Time for vacation

CareerCast.com has published a list of 10 tips for forgetting all about work, to help you unplugging from work and take full advantage of your vacation In this era of smartphones, portable computers and iPads, it’s difficult to resist the temptation to check your messages at any time, wherever you are. With these wonderful, convenient new […]


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