assistant store manager
Top Benefits
About the role
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you'll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You'll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.Key ResponsibilitiesTeam Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.Qualifications2+ years of experience in team management or supervision in a retail or customer-focused environment.Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.Strong skills in organization, planning, and prioritization. Ability to maintain a high level of performance and quality under pressure. Proven ability to lead a team toward achieving objectives. Solid skills in driving strong sales performance. Excellent ability to manage multiple tasks simultaneously in a dynamic environment.Passion for fashion: good sense of style and solid knowledge of fashion trends.Proficient in POS, ERP, ATS systems and Microsoft Office SuiteFlexible availability; able to work evenings, weekends and holidays.Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).High school diploma required.Additional InformationWhat Sets Us ApartSalary: $48,000 - $55,000 (rate may be greater based on relevant experience)Exclusive Benefits:Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balanceWell-Being First: Access a comprehensive benefits program designed to take care of youMonthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!Career Advancement*: Opportunities for professional growth and career developmentTuition Reimbursement*: Invest in your future with financial support for your educationEnjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire ? the more you refer, the more you earn! *Certain conditions applyReitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accom