Education: Secondary (high) school graduation certificate. Work setting: Retail business. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Order merchandise. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Conduct performance reviews. Supervision: 5-10 people. Cashiers. Retail salespersons and sales clerks. Staff in various areas of responsibility. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years. Employment terms options: To be determined.