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Who We Are: FIELDS opened its first store in 1950 and has been owned and operated by FHC Enterprises Ltd. since 2012. We’re a Canadian owned, community oriented company looking for amazing people to join our team. With 68 stores across western Canada, our mission is to help small town Canadians live better lives by delivering goods and services for less. We take pride in partnering with local charities and strive to make a positive impact in each and every community we serve. FIELDS is a proud recipient of the Rotary “Inclusive Employer” award for exemplifying diversity in the workplace and is ranked amongst the top 100 privately owned companies in BC by Business in Vancouver. We are currently looking for a Store Manager to join our dynamic team. The ideal candidate will embody our values with PRIDE (Passion to serve, Respect, Impact, Doing the right thing, Enterprising) while leading store operations, meeting and exceeding sales goals, and developing a strong team. Efforts of continuous improvement will be rewarded through our generous bonus programs, commitment to internal recruitment and passion for supporting the growth of our team members. To be successful, this dynamic team player must be a strong communicator with a passion for delivering helpful, positive service not only to our customers but to the communities we serve. As a Store Manager, you will: Develop sales through: 1. In-stock 2. Compliance with our store merchandising concepts 3. Credit marketing 4. Promotional event execution 5. Effective communications with Buyers/Head Office/District Manager Develop people through: 1. Effective recruiting 2. Training, development and coaching 3. Performance management 4. Succession planning 5. Effective communication Deliver quality customer service by: 1. Developing, implementing and lead customer service initiatives 2. Embodying our values with PRIDE 3. Ensure Fields’ customer service standards are maintained 4. Participate in and support community events Support operational controls by: 1. Ensuring health & safety compliance to company policies and government regulations 2. Ensuring compliance with company standards creating a clean, easy to shop, customer friendly store 3. Enforcing standard operating procedures and policies to achieve company objectives 4. Leading store team to accomplish company goals 5. Utilizing labor management and expense control initiatives to maximize company profits 6. Developing and executing shrinkage reduction programs with the support of the District Manager 7. Overseeing loss prevention You will accomplish this by: 1. Conducting yourself in a mature, professional, friendly manner at all times 2. Emphasizing open, honest and positive communication 3. Planning, organizing and multi-tasking at a quick pace while ensuring accuracy 4. Protecting company assets, monies and confidential documentation 5. Understanding store profitability, sales, turnover, expenses, markdowns and budgeting 6. Familiarizing yourself and your team with local competition, community events, customer’s income sources, new and growing needs for your business and your customer. Who You Are: 1. You have exposure to commercial or retail industry 2. You possess strong customer service and leadership skills 3. You have ability to communicate professionally – verbal and written 4. You are highly organized, including the ability to re-prioritize workload and adapt to changing circumstances 5. You are self motivated, show initiative, proactive and can work with minimal supervision 6. You are detail oriented and possess strong follow through skill FIELDS provides equal employment opportunities (EEO) to all its team members and applicants for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

What you’ll do

The Store Manager is responsible for leading store operations, driving sales growth, and ensuring compliance with company merchandising and safety standards. They will also focus on developing a high-performing team through effective recruiting, coaching, and performance management.

Requirements

Candidates should have previous experience in the retail or commercial industry and possess strong leadership and customer service skills. The role requires a detail-oriented individual capable of managing store profitability, budgets, and operational policies.

Benefits

• Bonus programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales development
• Team leadership
• Customer service
• Performance management
• Merchandising
• Loss prevention
• Communication
• Recruiting
• Training and development
• Succession planning
• Health and safety compliance
• Labor management
• Budgeting
• Multi-tasking
• Problem solving
• Retail Operations
• Effective Communication
• Follow Through
• Planning
• Self-Motivation
• Management
• Customer Service
• Continuous Improvement Process
• Training And Development
• Performance Management
• Sales
• Standard Operating Procedure
• Leadership
• Marketing
• Loss Prevention
• Multitasking
• Proactivity
• Suspension (Vehicle)
• Coaching
• Succession Planning
• Prioritization
• Detail Oriented
• Honesty

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers