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Job summary

You will be responsible for engaging with guests to provide recommendations and delivering efficient service at the checkout. Additionally, you will manage inventory, unload shipments, and maintain the sales floor to ensure a high-quality shopping experience.

Job details

Love Great Drinks & Great People? Share our Passion for People and Spirits at JAK's! JAK’s Beer Wine Spirits is a family-owned, community-focused liquor retailer with 10 locations across BC. We don't just sell great products; we build a culture centred on gratitude, continuous learning, and FUN. What’s in It for You? (The Perks) We believe in taking care of the people who make us who we are. Here’s what you get when you join our team: Competitive Pay + Tips: Earn extra on top of your hourly wage. Paid Certifications & Training: Get your WSET, Prud'homme, or Whisky/Gin Ambassador certifications paid for by us, plus ongoing leadership development. Monthly Tasting Allowance: Discover new favourites and share tasting notes! Generous Employee Discount: Save on your personal purchases. Product Knowledge Seminars: Includes complimentary tasting kits. Health & Medical Benefits: Comprehensive coverage keeps you feeling your best. Quarterly Incentives & Bonuses: Work together and share in our success. What You’ll Be Doing No two days are exactly the same, but your main focus will always be creating great experiences for our guests: Guest Engagement: Chat with customers, recommend local favourites, and suggest food pairings. Till & Checkout: Deliver friendly, efficient service at the register. Merchandising & Stocking: Receive orders, unload pallets, and keep the sales floor looking great. Inventory & Warehouse: Keep product stocked, organized, and ready for guests. Who We’re Looking For You don't need to be a master sommelier on day one - we’ll teach you! We’re looking for team members who bring energy and passion to the floor: Customer-First Attitude: You enjoy helping people and making connections. Retail or Hospitality Experience: Prior customer service experience is a plus. Product Curiosity: A strong interest in wine, craft beer, cider, or spirits (and an eagerness to keep learning!). Physical Readiness: Ability to safely lift up to 50 lbs and manage physical inventory work. Flexibility: Available to work evenings and weekends. Inclusive, Fun, & Ready for You At JAK’s, we welcome unique perspectives and diverse backgrounds. We want you to bring your authentic self to work every day. If you're ready to grow your career, work with an awesome team, and share your passion for great drinks, then cheers! We just popped a bottle with your name on it! Apply today—we can't wait to meet you!

What you’ll do

You will be responsible for engaging with guests to provide recommendations and delivering efficient service at the checkout. Additionally, you will manage inventory, unload shipments, and maintain the sales floor to ensure a high-quality shopping experience.

Requirements

The ideal candidate should have a customer-first attitude and a strong interest in wine, spirits, or craft beer. You must be physically capable of lifting up to 50 lbs and available to work flexible shifts including evenings and weekends.

Benefits

• Competitive pay • Tips • Paid certifications • Paid training • Monthly tasting allowance • Employee discount • Product knowledge seminars • Health and medical benefits • Quarterly incentives • Bonuses

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Inventory management
• Merchandising
• Product knowledge
• Communication
• Cash handling
• Stocking
• Food pairing
• Hospitality
• Product Knowledge
• Curiosity
• Warehousing
• Continuous Development
• Customer Service
• Leadership Development
• Palletizing
• Physical Inventory
• Wine & Spirit Education Trust (WSET) Certification

Job areas

• Retail
• Customer Service & Support
• Sales
• Food & Beverage
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons