Assistant Store Manager

Job summary

The Assistant Store Manager oversees daily store operations, including safety compliance, inventory management, and financial reporting. They also lead team development through hiring, training, and performance management to ensure high-quality customer service.

Job details

Join us as an Assistant Store Manager at Kal Tire in Ottawa, ON and be at the heart of a dynamic team, driving daily operations, team development, and outstanding customer experiences. You’ll collaborate closely with management to champion safety, productivity, and cost control, while expertly managing inventory and budgets. This is your chance to lead by example, cultivate an inclusive and growth-focused workplace, and make a real impact every day. Key Highlights of this Role Play a key role in fostering team member development through hiring, training, mentorship, and performance management Lead change effectively by serving as a change management leader and role model for your team Access Kal Tire’s internal mobility and in-house certification programs for continuous personal advancement Advance your career through a clear progression path supported by performance-based wage increases Contribute to a positive team culture by leading with integrity, promoting collaboration, and living Kal Tire’s core values Why Kal Tire? A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement. The target salary range for this position is $49,908 - $52,550 per year based on experience. In addition, this role offers a defined path for career advancement, with performance-based wage increases along the way as well as eligibility for an annual variable profit-sharing program. Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees. Participate in an RRSP (Registered Retirement Savings Plan) program with matching DPSP (Deferred Profit-Sharing Plan). A competitive team member discount program that offers team members discounts on tires, services and more. Responsibilities Supervise daily operations ensuring safety, service quality, compliance, and maintain tools/equipment for efficient store function Support team training, development, scheduling, coaching on best practices, and promote a respectful, results-driven culture Handle inventory management, invoices, cash reports, and partner with Store Manager to implement plans and meet targets Provide exceptional front counter service, address emerging issues with confidence, and ensure customer satisfaction Contribute to hiring, seasonal planning, staff performance management, and operate effectively under pressure with sound judgement Qualifications Minimum of 2 years of experience in a managerial or supervisory role (preferred) High school diploma or GED equivalent; management training considered an asset. Valid Driver’s License Ability to lift 30–50 lbs. as required Strong leadership skills with the ability to motivate, mentor, and develop team members Excellent interpersonal and communication skills to build positive customer relationships Commitment to fostering a safe work environment by promoting the use of PPE and adherence to safety protocols Kal Tire is being committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. #kaltirecareers

What you’ll do

The Assistant Store Manager oversees daily store operations, including safety compliance, inventory management, and financial reporting. They also lead team development through hiring, training, and performance management to ensure high-quality customer service.

Requirements

Candidates should have at least 2 years of experience in a managerial or supervisory role and possess a valid driver's license. A high school diploma or GED is required, along with the physical ability to lift 30–50 lbs.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Profit-sharing program
• RRSP program
• DPSP program
• Employee discount

Listed skills

• Customer service · Preferred
• Change Management · Preferred
• Operational Efficiency · Preferred
• Budgeting · Preferred
• Mentorship · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Inventory management
• Staff training
• Performance management
• Customer service
• Budgeting
• Safety compliance
• Mentorship
• Change management
• Communication
• Scheduling
• Conflict resolution
• Operational efficiency
• Cash reporting
• Invoicing
• Cost Control
• Lifting Ability
• Valid Driver's License
• Planning
• Motivational Skills
• Management
• Change Management
• Customer Service
• Training And Development
• Food Services
• Performance Management
• Leadership
• Inventory Management
• Leadership Development
• Management Training And Development
• Operations
• Coaching
• Team Building

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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