Retail Store Supervisor

Job summary

The supervisor is responsible for overseeing staff, managing daily retail operations, and coordinating inventory and sales. Key duties include hiring, training, managing payroll, and resolving customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail business Willing to relocate Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Oversee payroll administration Conduct performance reviews Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Support for youths Offers on-the-job training tailored to youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers

What you’ll do

The supervisor is responsible for overseeing staff, managing daily retail operations, and coordinating inventory and sales. Key duties include hiring, training, managing payroll, and resolving customer complaints.

Requirements

Candidates must have a high school graduation certificate and between 1 to 2 years of relevant experience. Proficiency in English is required for this on-site retail role.

Benefits

• Support For Newcomers And Refugees • Support For Youths • Support For Indigenous People

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Training · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Training
• Inventory Management
• Payroll Administration
• Sales Reporting
• Customer Service
• Cash Management
• Scheduling
• Merchandising
• Performance Reviews

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support