Store Manager

Job summary

Lead and motivate the store team while overseeing daily operations, sales, inventory, merchandising, and staff development. Deliver personalized service, build client and community relationships, resolve customer concerns, and support sales goals and business growth.

Job details

Legacy Jewellers is looking for an experienced Jewellery Store Manager to join our team in Fort Saskatchewan, Alberta. We’re seeking a confident, motivated leader with proven jewellery industry experience and previous management experience. This is an opportunity for someone who enjoys both the business side of retail and the personal connections that make jewellery so special. About the Role As Store Manager, you’ll play an important role in the day-to-day success of Legacy Jewellers. You’ll lead our team, create an exceptional customer experience, and help maintain the high level of service our customers have come to expect. Key Responsibilities Lead, support, and motivate the store team Oversee daily store operations and sales Provide exceptional, personalized customer service Build strong relationships with clients and our local community Support sales goals and business growth Assist customers with engagement rings, bridal jewellery, custom designs, repairs, gifts, and more Maintain merchandising and presentation standards Oversee inventory and help ensure accurate inventory management Handle customer inquiries and resolve concerns professionally Assist with staff scheduling, training, and development Represent Legacy Jewellers with professionalism and enthusiasm What We’re Looking For Previous jewellery industry experience is required Previous retail management experience is required Strong knowledge of fine jewellery, diamonds, gemstones, and watches Excellent customer service and communication skills A natural ability to lead, coach, and motivate a team Organized, dependable, and detail-oriented Confident making decisions and taking initiative Professional, personable, and approachable A genuine passion for jewellery and working with people What We Offer Competitive compensation A close-knit, supportive team environment An established, locally owned jewellery business Strong roots within the Fort Saskatchewan community Opportunities to grow and make a meaningful impact within the business If you’re an experienced jewellery professional who is ready to take the lead and become an important part of a growing local business, we’d love to hear from you. 📍 Location: Fort Saskatchewan, AB 📩 Apply: Send your résumé to info@legacyjewellers.com Join Legacy Jewellers and help us create exceptional experiences for our customers and our community.

What you’ll do

Lead and motivate the store team while overseeing daily operations, sales, inventory, merchandising, and staff development. Deliver personalized service, build client and community relationships, resolve customer concerns, and support sales goals and business growth.

Requirements

Previous jewellery industry experience and retail management experience are required, along with knowledge of fine jewellery, diamonds, gemstones, and watches. The role also calls for strong customer service and communication, leadership, organization, dependability, attention to detail, initiative, and a personable approach.

Benefits

• Competitive Compensation
• Supportive Team Environment
• Opportunities for Growth and Impact

Listed skills

• Team Leadership · Preferred
• Customer service · Preferred
• Sales · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Jewellery Industry Experience
• Retail Management
• Team Leadership
• Coaching and Motivation
• Customer Service
• Client Relationship Building
• Sales
• Store Operations
• Fine Jewellery Knowledge
• Diamond and Gemstone Knowledge
• Watch Knowledge
• Inventory Management
• Merchandising
• Staff Scheduling
• Training and Development
• Customer Concern Resolution

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support