Store Manager - Retail

Job summary

Direct and organize the retail establishment’s daily operations, including merchandise selection, pricing, marketing, budgeting, and monitoring revenues and expenses. Recruit, hire, assign, supervise, and evaluate staff while resolving customer, supply, and operational issues.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail service establishment Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Supervise office and volunteer staff Supervision 5-10 people Experience and specialization Computer and technology knowledge Point of sale system Word processing software Electronic mail Additional information Security and safety Basic security clearance Transportation/travel information Own transportation Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Sitting Combination of sitting, standing, walking Standing for extended periods Personal suitability Adaptability Analytical Collaborative Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Quick learner Time management Client focus Efficient interpersonal skills Excellent oral communication Flexibility Interpersonal awareness Judgement Organized Team player Maturity Patience Resourcefulness Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Does not require Canadian work experience Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

What you’ll do

Direct and organize the retail establishment’s daily operations, including merchandise selection, pricing, marketing, budgeting, and monitoring revenues and expenses. Recruit, hire, assign, supervise, and evaluate staff while resolving customer, supply, and operational issues.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, or equivalent experience, and one to less than two years of experience. The role is on-site and involves supervising 5–10 people; candidates should be comfortable with a fast-paced environment, pressure, deadlines, and extended periods of standing.

Listed skills

• Time management · Preferred
• Point-of-sale systems · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Merchandise Procurement
• Pricing Policies
• Budgeting
• Revenue and Expense Monitoring
• Marketing Strategy
• Recruitment and Hiring
• Performance Reviews
• Customer Service
• Point-of-Sale Systems
• Word Processing
• Email Communication
• Problem Solving
• Time Management
• Communication

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support