Front Store Manager, Salaried Full Time Day

Job summary

The Front Store Manager is responsible for managing the overall performance of the front store, including cosmetics and all non-pharmacy areas. This includes leading staff to provide excellent customer service, managing financial resources, and ensuring store objectives are met.

Job details

Location: 6320 50Th Ave, Unit 1, Red Deer, Alberta, T4N 4C6 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Summary The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved. Operations DUTIES & RESPONSIBILITIES: Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity Ensures staffing levels are adequate to effectively operate the business Human Resources Complies with Human Resources Standards Hires and/or supports hiring for all departments, excluding Pharmacy Maintains wage administration within SLPH guidelines Conducts probationary reviews for new hires and annual staff performance reviews Manages staff performance through ongoing coaching, action planning, and follow-up Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values Finance Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report Meets period, quarterly and annual targets Sets individual goals for departments to motivate employees and ensures goals are met Develops and executes strategies to improve business efficiency at the store Qualifications Planning, Judgement and Decision Making Planning and preparation for Inventory Management Use judgment and decision making skills to control expenses Provides effective leadership and ongoing mentorship and ensures development of all staff Efficient time management skills Able to prioritize activities quickly in response to changing initiatives Effective organization and planning skills Experience Previous retail management experience for a minimum of 5 years Demonstrated ability to drive the business, lead by example and support corporate programs Works effectively with management team Superior interpersonal, coaching and communication skills Strong business and financial acumen Strong relationship builder with key internal and external agencies J2WRTL J2WFSM Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type Full time Type Of Role Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. #EN #FS #SDMR #AB

What you’ll do

The Front Store Manager is responsible for managing the overall performance of the front store, including cosmetics and all non-pharmacy areas. This includes leading staff to provide excellent customer service, managing financial resources, and ensuring store objectives are met.

Requirements

Candidates must have a minimum of 5 years of previous retail management experience and demonstrated ability to drive business growth. Strong interpersonal, coaching, and financial acumen skills are required to lead the team and manage store operations.

Benefits

• Purchase Discount Program • Competitive Pay • Online Learning Through Academy

Listed skills

• Customer service · Preferred
• Coaching · Preferred
• Financial analysis · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Staff Scheduling
• Performance Management
• Financial Analysis
• Inventory Management
• Coaching
• Interpersonal Communication
• Business Acumen
• Relationship Building
• Labour Productivity
• Strategic Planning
• Customer Service

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Human Resources