Front Store Manager, Salaried Full Time Flexible Shifts

Job summary

The Front Store Manager is responsible for overseeing the overall performance of the front store, including cosmetics and all non-pharmacy areas. This includes managing staff, optimizing store standards, and utilizing financial reports to achieve business objectives.

Job details

Location: 175 Burnhamthorpe Rd W, Mississauga, Ontario, L5B 0S3 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Summary The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved. Operations DUTIES & RESPONSIBILITIES: Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity Ensures staffing levels are adequate to effectively operate the business Human Resources Complies with Human Resources Standards Hires and/or supports hiring for all departments, excluding Pharmacy Maintains wage administration within SLPH guidelines Conducts probationary reviews for new hires and annual staff performance reviews Manages staff performance through ongoing coaching, action planning, and follow-up Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values Finance Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report Meets period, quarterly and annual targets Sets individual goals for departments to motivate employees and ensures goals are met Develops and executes strategies to improve business efficiency at the store Qualifications Planning, Judgement and Decision Making Planning and preparation for Inventory Management Use judgment and decision making skills to control expenses Provides effective leadership and ongoing mentorship and ensures development of all staff Efficient time management skills Able to prioritize activities quickly in response to changing initiatives Effective organization and planning skills Experience Previous retail management experience for a minimum of 5 years Demonstrated ability to drive the business, lead by example and support corporate programs Works effectively with management team Superior interpersonal, coaching and communication skills Strong business and financial acumen Strong relationship builder with key internal and external agencies J2WRTL J2WFSM Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type Full time Type Of Role Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. #EN #FS #SDMR #ON

What you’ll do

The Front Store Manager is responsible for overseeing the overall performance of the front store, including cosmetics and all non-pharmacy areas. This includes managing staff, optimizing store standards, and utilizing financial reports to achieve business objectives.

Requirements

Candidates must have a minimum of 5 years of previous retail management experience and strong business and financial acumen. Superior interpersonal, coaching, and communication skills are required to lead and motivate the team.

Benefits

• Purchase discount program • Competitive pay • Online learning through Academy

Listed skills

• Customer service · Preferred
• Staff Leadership · Preferred
• Coaching · Preferred
• Inventory management · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Staff Leadership
• Financial Acumen
• Labour Scheduling
• Performance Management
• Customer Service
• Inventory Management
• Interpersonal Communication
• Coaching
• Strategic Planning
• Budget Control
• Work Force Management (WFM)

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Human Resources