Store Manager

Job summary

The Store Manager is responsible for leading, training, and developing an engaged team to ensure high levels of customer service and business performance. They oversee daily store operations, including scheduling, inventory management, and compliance with health and safety policies.

Job details

Position: Store Manager Location: Ladner, BC Elevate Your Career with Lordco Auto Parts – Management Opportunities in Ladner, BC! Are you ready to propel your career forward? Lordco Auto Parts is offering a fantastic opportunity for an ambitious individual to start a management career in the stunning town of Ladner, BC. Why Ladner? Discover Ladner, a charming community located along the Fraser River. Ladner is known for its inviting cafes and delightful local shops. If convenience is a top priority for you, this neighborhood is perfect! Here, you can effortlessly work, develop your career, shop, and dine, all within easy reach. With amenities catering to diverse tastes and needs, Ladner truly has something for everyone! Why Lordco? At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Join our team and benefit from: Career Growth Develop your skills and advance in a company that values your ambition. Relocation Assistance We provide support for the right candidate to help you transition smoothly to your new role. Vibrant Community Ladner is a scenic location with a good number of amenities and quiet, close-knit community. There are also many beautiful parks dotted throughout the community and tons of shops to explore! Helpful Staff At Ladner, our team is passionate about continuous learning and dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal—it’s a commitment we make with every interaction. Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. We want you to feel valued and welcomed within our diverse and inclusive team. What You'll Do: Leadership Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture Participate in regular meetings and provide updates on store initiatives. Maintains a complete team, actively working with the recruitment team in the hiring process. Mentorship Coaches, mentor, and develops staff for future growth. Conduct annual staff evaluations with store team and coach to improve any performance gaps. Leads effective meetings / coaching sessions, keeping the team well informed of pertinent information Operations Drive continuous improvement in processes, procedures, and productivity. Effective store scheduling to support business operations. Identify areas of growth within store operations to help ensure targets are achieved. Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures. Customer Service Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate. Respond to customer complaints in a timely, appropriate, and professional manner. Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability. Do you fit the part? 3-5+ years of experience in the auto parts retail business Ability to lead be example and develop a team Strong leadership and people management abilities Ability to produce results while maintaining a positive team environment Excellent verbal and written communication skills Excellent organizational skills and the ability to meet deadlines Detail-oriented and able to manage multiple priorities at once Annual pay range is $65K - $85K based on store performance and experience, including base salary and commissions. Apply now and join our family today! At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation. #HFT5

What you’ll do

The Store Manager is responsible for leading, training, and developing an engaged team to ensure high levels of customer service and business performance. They oversee daily store operations, including scheduling, inventory management, and compliance with health and safety policies.

Requirements

Candidates must have 3-5+ years of experience in the auto parts retail industry and possess strong leadership and people management abilities. Excellent communication, organizational skills, and the ability to manage multiple priorities are essential for this role.

Benefits

• Career growth
• Relocation assistance
• Commissions

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Problem solving · Preferred
• Mentorship · Preferred
• Operations Management · Preferred
• Leadership · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• People management
• Customer service
• Staff training
• Mentorship
• Performance management
• Operations management
• Store scheduling
• Cycle count
• OH&S compliance
• Merchandising
• Communication skills
• Organizational skills
• Problem solving
• Recruitment
• Retail Operations
• Continuous Development
• People Management
• Professionalism
• Business Operations
• Organizational Skills
• Ability To Meet Deadlines
• Business Results
• Management
• Customer Service
• Communication
• Continuous Improvement Process
• Cycle Counting
• Sales
• Innovation
• Operations
• Coaching
• Scheduling
• Detail Oriented

Job areas

• Management & Leadership
• Retail
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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