Retail Store Manager-Scarborough Town Centre

Position Summary We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lead daily store operations and drive business growth by managing sales targets and KPIs. Oversee team development, inventory control, and the delivery of an exceptional customer experience.

Requires over 3 years of retail management experience with a proven track record of achieving sales targets. A bachelor's degree is preferred, along with strong leadership skills and a passion for fashion.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Sales Management
• Team Leadership
• KPI Monitoring
• Recruitment
• Staff Training
• Inventory Management
• Loss Prevention
• Visual Merchandising
• Customer Service
• Budget Management
• Strategic Planning
• Performance Reviews
• Business Acumen
• Communication Skills
• Problem Solving
• Fashion Retail

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Aug 28, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level