Store Manager - Oakridge

Job summary

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a Store Manager, Oakridge for our Birks store located in the Oakridge Mall in Vancouver you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work. ARE YOU OUR HIDDEN…

Job details

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a Store Manager, Oakridge for our Birks store located in the Oakridge Mall in Vancouver you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work. ARE YOU OUR HIDDEN GEM? The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow. To do so, the Store Manager will be expected to… * Develop, organize and manage a high-volume retail store * Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales Foster an environment that puts the client at the forefront Develop meaningful relationships with each and every client * Manage store operations, business development, client relations and promote the store within the community * Achieve or exceed sales targets continuously Our ideal candidate has… * Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred; * A Bachelor’s Degree in Operations Management, Business * Administration OR other relevant education; * Strong team values and leadership skills; * Ability to offer an exceptional client service that is both unique and memorable; * Excellent interpersonal, communication and writing skills; * A solid knowledge of the MS Office suite (Excel, MS Word, Outlook); * A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success. OUR PROMISE OF DELIGHT In return for your commitment to excellence, we offer: * Competitive earnings, including commissions and bonuses * Social benefits * Wellness program * Award and recognition programs * Innovative and unique training programs * Employee discounts At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships. Come join us at Birks, and let your true self shine! Are you the gem we are looking for?

What you’ll do

The Store Manager assists the Store Director in daily operations, focusing on providing exceptional luxury customer service and fostering a professional work environment. Key duties include managing high-volume retail operations, leading staff development, and achieving sales targets.

Requirements

Candidates should have five years of retail sales experience, preferably in luxury or jewelry, and a Bachelor's degree in Business or Operations Management. Strong leadership skills and proficiency in MS Office are required.

Benefits

• Competitive Earnings • Commissions • Bonuses • Social Benefits • Wellness Program • Award And Recognition Programs • Innovative And Unique Training Programs • Employee Discounts

Listed skills

• Customer service · Preferred
• Training · Preferred
• Leadership · Preferred
• staff · Preferred
• Client · Preferred
• management · Preferred
• Sales · Preferred
• MS-Office · Preferred
• Development · Preferred
• Customer · Preferred
• Excellent customer service · Preferred
• Leadership skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Luxury Retail
• Jewelry Sales
• Team Leadership
• Customer Service
• Business Development
• Client Relations
• Operations Management
• Interpersonal Communication
• MS Office