Cashier

Job summary

Process admission ticket sales and customer payments accurately, provide friendly service, and address guest complaints or requests. Reconcile cash tills, balance drawers against sales records, maintain the work area, and assist the bar with running drinks when needed.

Job details

Medieval Times is looking for CASHIERS who are responsible for maintaining outstanding customer service by processing ticket sales quickly, accurately and efficiently. Cashier safeguards company assets by reconciling retail cash tills. ESSENTIAL FUNCTIONS And RESPONSIBILITIES Receives payment for admission ticket sales Issues receipts, refunds, credits or change due to customers Ensures that each guest receives outstanding service by greeting each guest and providing a friendly environment Maintains awareness of all admissions prices and packages as well as all promotions and advertisements Resolves customer complaints and communicate customer requests to management as needed Accurately and efficiently records all cash and media collected Counts money in cash drawers at beginning and end of shift and balances to register sales documents Maintains orderly appearance of work area and supplies stocked Assists Bar with running drinks to guests during the show as needed Additional duties as assigned Knowledge, Skills And Abilities Ability to process information through computer system Ability to count money and make change Ability to deal with unpleasant or discourteous guests on occasion Ability to communicate with Team Members and guests Ability to read, count, and write to accurately complete all documentation Physical ability to stand and/or sit for extended periods Physical ability to lift up to 10 lbs. Ability to work varied hours/days, including nights, weekends and holidays, as needed Education And Work Experience High School diploma or equivalent 1-2 cashier, retail, or customer service experience The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. PAY RATE FOR THIS POSITION IS $18.90/HOUR. AI IS NOT BEING USED TO SCREEN APPLICANTS. THIS POSITION IS OPEN DUE TO AN EXISTING VACANCY.

What you’ll do

Process admission ticket sales and customer payments accurately, provide friendly service, and address guest complaints or requests. Reconcile cash tills, balance drawers against sales records, maintain the work area, and assist the bar with running drinks when needed.

Requirements

A high school diploma or equivalent and 1–2 years of cashier, retail, or customer service experience are required. Candidates must be able to handle money, use a computer system, communicate with guests and team members, complete documentation, stand or sit for extended periods, lift up to 10 pounds, and work varied hours including nights, weekends, and holidays.

Listed skills

• Cash handling · Preferred
• Customer service · Preferred
• Payment Processing · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash Handling
• Cash Reconciliation
• Customer Service
• Ticket Sales
• Payment Processing
• Making Change
• Cash Drawer Balancing
• Complaint Resolution
• Communication
• Computer System Use
• Recordkeeping
• Inventory and Supply Maintenance

Job areas

• Customer Service & Support
• Retail
• Hospitality
• Finance & Accounting
• Food & Beverage