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Assistant Store Manager | Vaughn Mills| $ $62,500

  • Concord, ON
  • On-site
  • Posted Oct 20, 2026
  • 1 position

$62,500 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
40 hours per week
Seniority
Not Applicable

Job summary

Support the Store Manager in overseeing store operations and lead the team in their absence. Coach team members, deliver exceptional customer experiences, maintain client relationships, and help achieve sales goals and KPIs.

Job details

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia. Lead, coach, and shine with Michael Hill at Vaughan Mills. As an Assistant Store Manager, you'll support a high-performing team, deliver exceptional customer experiences, and help achieve sales goals while building a rewarding career in a dynamic retail environment. Location: Concord, L4K 5W4 What can we offer you? A tiered commission structure, where the more you sell the more you earn Dedicated training programs to set you up for success by building product knowledge Enjoy a competitive extended benefits package including health, dental and employee assistance program Exclusive Team Member Pricing You will have access to a dedicated training and development programs to set you up for success and enable career growth You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders Reward and recognition and celebration of your success through awards nights and team events You will enjoy great work life balance by knowing your schedule 4 weeks in advance More About You Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs Confidence to oversee store operations alongside and in the absence of the Store Manager A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store A desire to provide an outstanding experience for both customers and team members Supporting the visions and goals of the business About This Role The Assistant Manager position at Vaughn Mills is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career. We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. Join our team. We look forward to reviewing your application. Requests for accommodation can be made at any stage of the recruitment process. This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria. Michael Hill is certified by the Responsible Jewellery Council

What you’ll do

Support the Store Manager in overseeing store operations and lead the team in their absence. Coach team members, deliver exceptional customer experiences, maintain client relationships, and help achieve sales goals and KPIs.

Requirements

Candidates should have a proven ability to deliver results in a sales-driven environment and confidence overseeing store operations. They should be customer-focused, effective at coaching and motivating team members, and committed to the business's goals.

Benefits

  • Tiered Commission
  • Training And Development Programs
  • Health Benefits
  • Dental Benefits
  • Employee Assistance Program
  • Team Member Pricing
  • Mentorship
  • Awards And Team Events
  • Four Weeks' Advance Scheduling

Listed skills

  • Product Knowledge · Preferred
  • Communication · Preferred
  • Coaching · Preferred
  • Team Leadership · Preferred
  • Client Relationship Management · Preferred
  • KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Sales Performance
  • KPI Management
  • Store Operations
  • Team Leadership
  • Coaching
  • Customer Experience
  • Client Relationship Management
  • Retail Management
  • Team Motivation
  • Product Knowledge
  • Goal Achievement
  • Communication

Job areas

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Environmental & Sustainability

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