Full Time Merchandising Manager

Job summary

The Merchandise Manager is responsible for driving operational execution, including truck processing, inventory routines, and maintaining visual merchandising standards. They also provide manager-on-duty coverage, lead team development, and ensure store compliance with company policies and safety practices.

Job details

Store - OTTAWA-TRAIN YARDS, ON ** This position requires Midnight and Overnight availability** The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Ensure execution of Company policies and standards, holding team accountable for store conditions and results. Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor. Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs. Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness. Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule. Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations. Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery. Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement. Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused. Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems. Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately. Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments. Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments. Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. Other duties as assigned Minimum Type of Experience Required 3+ years retail leadership experience Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation. Ability to climb ladders or step stools to stock and retrieve products. Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment. Ability to work in a fast-paced environment with frequent customer interactions. Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position. Total Base Pay Range for this Position: $18.60 - $22.90 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

What you’ll do

The Merchandise Manager is responsible for driving operational execution, including truck processing, inventory routines, and maintaining visual merchandising standards. They also provide manager-on-duty coverage, lead team development, and ensure store compliance with company policies and safety practices.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to work flexible hours, including nights, weekends, and early mornings. The role requires physical stamina to perform tasks such as lifting up to 50 pounds, climbing ladders, and standing for long periods.

Benefits

• Health insurance • Medical insurance • Dental insurance • Vision insurance • Paid time off • Tuition assistance • Employee discounts

Listed skills

• Customer service · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Merchandising
• Inventory management
• Retail leadership
• Planogram execution
• Visual merchandising
• Workload planning
• Team development
• Asset protection
• Operational execution
• Pricing integrity
• Staffing
• Customer service
• SISO routines
• Ship from store fulfillment
• Stock replenishment
• Conflict resolution
• Standard Operating Procedure
• Planning
• Operations
• Prioritization
• Leadership
• Sales
• Customer Service
• Inventory Management
• Creativity
• Time Off Management
• Service Standards
• Inventory Control
• Visual Merchandising
• Lifting Ability
• Planogram
• Loading And Unloading
• Sorting
• Stocking Merchandise
• Asset Protection

Job areas

• Retail
• Management & Leadership
• Logistics
• Customer Service & Support
• Merchandising Manager
• Sales and Marketing Managers
• First-Line Supervisors of Retail Sales Workers