Automotive Store Manager

Job summary

The Store Manager is responsible for overseeing all business operations, including financial performance, inventory management, and facility safety. They lead and develop the team while ensuring high levels of customer satisfaction and efficient service delivery.

Job details

Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has three years of experience in the automotive repair business, some supervisory/management/mentor experience, and exceptional interpersonal skills. Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Overall cleanliness and organization of the facility, including environmental compliance Record-keeping of hours and scheduling Updating and submitting daily sales reports to Corporate Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Strong POS computer and Internet skills Leadership ability Team-building skills Ability to work a flexible retail schedule including weekend evenings Valid driver’s license

What you’ll do

The Store Manager is responsible for overseeing all business operations, including financial performance, inventory management, and facility safety. They lead and develop the team while ensuring high levels of customer satisfaction and efficient service delivery.

Requirements

Candidates must have at least two years of store or service management experience and general automotive knowledge. Strong leadership, communication, and computer skills are required to manage shop operations effectively.

Benefits

• Performance bonus • Employee discounts • Free uniforms • Opportunity for advancement • Training and development

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Safety Compliance · Preferred
• Vehicle Inspection · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive repair
• Business operations
• Inventory management
• Team leadership
• Customer service
• Financial performance
• Staff recruitment
• Staff training
• Conflict resolution
• Safety compliance
• Environmental compliance
• POS systems
• Sales reporting
• Scheduling
• Vehicle inspection
• Communication skills
• Employee Coaching
• Automotive Knowledge
• Cost Control
• Basic Internet Skills
• Record Keeping
• Accountability
• Business Operations
• Vehicle Inspection
• Valid Driver's License
• Automotive Services
• Management
• Cleanliness
• Customer Service
• Communication
• Consulting
• Environmental Compliance
• Sales
• Leadership
• Interpersonal Communications
• Inventory Management
• Operations
• Team Building

Job areas

• Management & Leadership
• Retail
• Customer Service & Support
• Trades
• Transportation
• Automotive Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers