Store Manager - Convenience

Job summary

Lead the store team to deliver excellent customer experiences, build an inclusive and effective workplace, and improve the store’s commercial performance. Manage recruitment, induction, training, and development while building relationships with the local community.

Job details

More About The Role As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager, you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand Always challenging and thinking of new ways to serve our customers better Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service Building and managing relationships, understanding the important role your store plays in supporting the local community As a Store Manager, your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. We value your hard work and commitment, and in return, we provide: Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards More about you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following: A passion for spotting and developing talent Ability to coach, motivate and inspire in order to create a successful team culture Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things A passion for rolling up your sleeves to support the team in delivering the store objectives High level of resilience and the ability to work through problems

What you’ll do

Lead the store team to deliver excellent customer experiences, build an inclusive and effective workplace, and improve the store’s commercial performance. Manage recruitment, induction, training, and development while building relationships with the local community.

Requirements

Candidates typically have experience in a fast-paced, service-focused environment such as retail, convenience, or hospitality. They should be able to develop talent, coach and motivate a team, communicate and influence effectively, support store objectives, and demonstrate resilience and problem-solving ability.

Benefits

• Annual Leave
• Colleague Discount
• Company Pension
• Leadership Development Programme
• Health And Wellbeing Support
• Digital GP Access
• Exclusive Discounts

Listed skills

• Team Leadership · Preferred
• Customer service · Preferred
• Recruitment · Preferred
• Coaching · Preferred
• Team building · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Customer Service
• Commercial Performance Management
• Recruitment
• Employee Induction
• Training And Development
• Talent Development
• Coaching
• Motivation
• Team Building
• Communication
• Influencing
• Relationship Management
• Problem-Solving
• Resilience
• Community Engagement

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Human Resources

More jobs from Morrisons