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Mountain WarehouseVerified Job Source

CAN Assistant Store Manager - Ontario

Partner with the Store Manager to lead daily operations, motivate a high-performing team, and ensure exceptional customer service. Oversee visual merchandising, stock levels, and health and safety compliance to drive store profitability.

  • On-site
  • Hamilton, ON
  • Posted Aug 28, 2026
  • Apply by Sep 27, 2026
  • 1 position

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Job summary

Department: Canada Retail Location: Lime Ridge Mall - Management (LIR) Compensation: CA$45,000 / year Description Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you! We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand. Key Responsibilities Leadership & Team Development: Partner with the Store Manager to lead a motivated, engaged, and high-performing team. Foster a collaborative and supportive work environment, encouraging teamwork and shared goals. Drive training and development, empowering your team to excel and grow. Communicate clearly and transparently, ensuring alignment and trust across the team. Keep the team well-informed with product knowledge to deliver outstanding customer service. Operational Excellence: Assist with the smooth day-to-day running of the store, ensuring compliance with company policies. Maintain high visual merchandising and housekeeping standards to enhance the shopping experience. Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers. Play an active role in recruiting and retaining top talent to build a strong and motivated team. Sales & Performance: Support in meeting and exceeding sales targets, driving profitability through effective strategies. Monitor key performance indicators (KPIs) to track and sustain store success. Oversee stock levels, ensuring smooth replenishment and accurate delivery management. Implement proactive loss prevention strategies to protect the store’s profitability. Customer Experience: Lead by example in delivering exceptional customer service at every opportunity. Address customer feedback promptly, ensuring satisfaction and brand loyalty. Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude. Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere. We Would Like To Meet Someone Who Is Passionate about creating outstanding customer experiences. An inspiring leader with a proven track record in retail management. A clear and confident communicator, able to engage with colleagues and customers alike. Results-driven, with a sharp focus on achieving goals and meeting targets. Approachable, supportive, and trustworthy—a natural team player. Energetic and proactive, with a determination to see tasks through to completion. Skilled in problem-solving and decision-making, ensuring solutions align with company policies. What's In It For You Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 3 weeks vacation A stable, successful and supported environment Length of service awards You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change! Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools. INDCAN

What you’ll do

Partner with the Store Manager to lead daily operations, motivate a high-performing team, and ensure exceptional customer service. Oversee visual merchandising, stock levels, and health and safety compliance to drive store profitability.

Requirements

Seeking an inspiring retail leader with a proven track record in management and a results-driven approach to achieving targets. Must possess strong communication skills and the ability to foster a collaborative team environment.

Benefits

• Monthly Bonus Scheme • 50% Colleague Discount • Uniform Allowance • 3 Weeks Vacation • Length Of Service Awards

Listed skills

  • RecruitmentPreferred
  • Problem solvingPreferred
  • Decision MakingPreferred
  • CommunicationPreferred
  • Team LeadershipPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Retail Management
  • Team Leadership
  • Customer Experience
  • Visual Merchandising
  • KPI Monitoring
  • Stock Management
  • Loss Prevention
  • Recruitment
  • Staff Training
  • Problem Solving
  • Decision Making
  • Communication

Job areas

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Additional details

Minimum experience
2+ years
Apply by
Sep 27, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available