Store Manager

Job summary

Lead the store team to deliver excellent customer service, support sales growth, and foster a respectful, accountable, collaborative workplace. Manage the store budget and financial results, develop and support team members, and ensure compliance with operational standards for wholesale and retail sales.

Job details

Your route Our collaborative, energetic, and friendly managers contribute to the success of our stores. At NAPA, we believe that an excellent manager is distinguished by their leadership skills, open-mindedness, and active engagement. Our store team members are kind, hard-working, humble and proud to work at NAPA. They deserve managers who will run things efficiently, optimize practices, create synergy, and prioritize safety. This is a regular full-time position and is located in the Ottawa region. We offer a competitive salary with a range of attractive benefits and corporate discounts. As well, we offer training throughout your career to support and guide your professional development. In This Key Role, You Will Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team Promote a culture of respect, accountability, collaboration, and teamwork Help recruit and develop your team members, keep them motivated, and ensure their health and well-being Manage the store budget and take the necessary steps to continuously improve financial results Ensure store compliance with operational processes and standards for both wholesale and retail sales. Under the hood To Join Our Team, You Need At least 3 years of experience in a management position where you were responsible for financial performance Strong communication, organizational and problem-solving skills Bilingualism in French and English, as you will be working frequently with internal customers across Canada. About The Division The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

What you’ll do

Lead the store team to deliver excellent customer service, support sales growth, and foster a respectful, accountable, collaborative workplace. Manage the store budget and financial results, develop and support team members, and ensure compliance with operational standards for wholesale and retail sales.

Requirements

Candidates need at least three years of management experience with responsibility for financial performance. Strong communication, organizational, and problem-solving skills, along with French-English bilingualism, are required.

Benefits

• Competitive Salary
• Attractive Benefits
• Corporate Discounts
• Career Training
• Professional Development Support

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Collaboration · Preferred
• Leadership · Preferred
• Communication · Preferred
• Sales Growth · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer Service
• Sales Growth
• Team Recruitment
• Team Development
• Team Motivation
• Financial Performance Management
• Budget Management
• Operational Compliance
• Process Improvement
• Communication
• Organization
• Problem-Solving
• French-English Bilingualism
• Collaboration
• Safety Management

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Transportation

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