Front Store Supervisor

Miller's Pharmacy is looking for a full-time Front Store Supervisor to join our team in Brandon, Manitoba. Responsibilities: Manage and support daily operations across the pharmacy and retail store, ensuring efficiency, adherence to policies, and a seamless customer experience. Operate receiving and shipping procedures, including order checking, inventory tracking, restocking, inter-store transfers, and returns; coordinate with suppliers and manage damaged goods. Supervise, train, and support staff in various departments; handle scheduling, performance reviews, conflict resolution, and team development. Maintain accurate billing and cashiering processes (including third-party and POS transactions); collect and manage customer payments. Organize and maintain stockroom, overstock rotation, marking supplies, merchandising displays, seasonal goods, and ensure inventory systems and paperwork are up to date. Deliver compassionate customer service by answering inquiries, resolving concerns, communicating effectively, and providing assistance on products, services, and complaints. Perform various clerical and administrative tasks such as maintaining files, handling phones, and assisting customers at front counters. Ensure cleanliness, safety, security, and professional standards across all work areas and staff appearance. Lift, carry, bend, reach, and move items up to 50 lbs as needed, with the ability to stand for extended periods and perform physical duties throughout shifts. Handle miscellaneous tasks as needed to support the Store Operator and District Director. Qualifications: Minimum of 1 to 3 years of experience supervising a retail store and leading/training teams Strong leadership, people management, and communication skills Professional attitude when interacting with customers, staff, and suppliers Valid driver’s licence required Criminal Record Check required Schedule: 32 to 40 hours per week (Full-time) The store operates Monday to Friday from 9:00 a.m. to 7:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m. Regular shifts are typically scheduled Monday to Friday, with occasional weekend availability required to support operational needs. Compensation & Benefits: Paid vacation Comprehensive health and dental benefits Opportunity for career growth and professional development support Who We Are: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals. Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.

Manage daily retail and pharmacy operations, including inventory tracking, shipping, and receiving. Supervise and train staff while ensuring a high standard of customer service and store cleanliness.

Requires 1 to 3 years of retail supervision experience and strong leadership skills. A valid driver's license and a criminal record check are mandatory.

• Paid Vacation • Health Benefits • Dental Benefits • Career Growth • Professional Development Support

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Retail Supervision
• Team Leadership
• Inventory Management
• Staff Training
• Customer Service
• POS Transactions
• Scheduling
• Performance Reviews
• Merchandising
• Conflict Resolution
• Billing
• Administrative Tasks
• Shipping Procedures
• People Management
• Professionalism
• Administrative Functions
• Compassion
• Cashiering
• Cleanliness
• Clerical Works
• Communication
• Leadership
• Inventory Management System
• Operations
• Performance Review
• Team Building
• Customer Inquiries

• Retail
• Management & Leadership
• Healthcare
• Customer Service & Support
• Administrative
• Store Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week