RMR Winter 26/27 Critical Parts - Retail Associate

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. About Us Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town. Job Summary The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. The ideal candidate is committed to providing the best guest experience possible! Essential Job Functions • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. •Understanding and processing sales accurately through POS operations. • Assisting the store team in achieving and surpassing store targets. • Assist in processing and replenishing merchandise and monitoring floor stock. • Being aware of promotional offers throughout the store. • Awareness of loss prevention. • Opening and closing procedures. • Receiving stock accurately and understanding the correct process that follows receiving the stock. • Assist in display maintenance and housekeeping, upholding the store standards. • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines. Minimum Requirements • Must have minimum 1 year in customer service. Experience in retail is considered an asset. • Must have completed Grade 12 education. Required Qualifications and Abilities •Eligible to work in Canada - can provide work permit •Intermediate computer experience. • Ability to work in a team and show initiative. • Ability to work in a fast-paced environment. • Accuracy and attention to detail. •Ability to follow safe work procedures and cash handling Compensation and Benefits • Free Season pass • Discounted lift tickets for friends and family • Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals. • Free or discounted lift tickets at many other resorts • Discounts at Sutton and Sandman hotels (employee and friends/family) • Additional Northland Properties discounts via a Perks program with other vendors Disclaimer The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

The Sales Associate is responsible for assisting guests with product selection, processing sales through POS systems, and maintaining store standards. They will also assist with inventory replenishment, display maintenance, and ensuring a safe, friendly environment for all customers.

Candidates must have at least one year of customer service experience and a completed Grade 12 education. Applicants must be eligible to work in Canada and possess intermediate computer skills.

• Free season pass • Discounted lift tickets for friends and family • Discounts at resort restaurants • Discounts at resort retail outlets • Discounts at resort rental outlets • Discounts at resort repair outlets • Pro deals • Discounts at Sutton hotels • Discounts at Sandman hotels • Perks program

• Customer servicePreferred
• TeamworkPreferred
• Cash handlingPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• Point of sale (POS)
• Sales
• Merchandising
• Inventory management
• Cash handling
• Loss prevention
• Teamwork
• Communication
• Safety procedures
• Computer literacy
• Retail Operations
• Product Knowledge
• Cash Handling
• Safety Procedures
• Asset Management
• Housekeeping
• Customer Service
• Finance
• Marketing
• Loss Prevention
• Operations
• Proactivity
• Retail Sales
• Enthusiasm
• Detail Oriented

• Retail
• Hospitality
• Customer Service & Support
• Sales
• Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week