RMR Winter 26/27 - Retail Associate

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town. Job Summary The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. This position will be responsible for using the POS system to process sales, ensure product is organized in the store and visually appealing to our guests. They will interact and engage with guests in a positive, friendly manner and work with fellow team members to ensure sales goals are met whilst providing the best guest experience! Essential Job Functions Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Processing sales through the POS operations. Assisting the store team in achieving and surpassing store targets. Assist in processing and replenishing merchandise and monitoring floor stock. Being aware of promotional offers throughout the store. Awareness of loss prevention. Opening and closing procedures. Receiving stock accurately. Assist in display maintenance and housekeeping. Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines. Required Qualifications and Abilities: Eligible to work in Canada - can provide work permit issued by Canadian Government. Must have minimum 1 year in customer service. Experience in retail is considered an asset. Must have completed Grade 12 education. Intermediate computer experience. Ability to work in a team and show initiative Ability to work in a fast-paced environment while maintaining and providing excellent guest service. Accuracy and attention to detail, maintaining store cleanliness and ensuring the store is neat. Following to the cash handling process Compensation and Benefits Free Season pass Discounted lift tickets for friends and family Discounts at the resort restaurants, retail, rental, repairs outlets including pro deals Free or discounted lift tickets at many other resorts Discounts at Sutton and Sandman hotel (employee and friends/family) Additional Northland properties discounts via a perks program with other vendors Disclaimer The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

The Sales Associate is responsible for assisting guests with product selection, processing sales via the POS system, and maintaining store organization. They will also support the team in achieving sales targets while ensuring a positive and friendly guest experience.

Candidates must have at least one year of customer service experience and a completed Grade 12 education. Applicants must be eligible to work in Canada and possess intermediate computer skills.

• Free season pass • Discounted lift tickets for friends and family • Discounts at resort restaurants • Discounts at retail, rental, and repair outlets • Pro deals • Discounts at Sutton and Sandman hotels • Perks program

• Customer servicePreferred
• TeamworkPreferred
• Attention to detailPreferred
• Cash handlingPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• POS system
• Sales
• Inventory management
• Cash handling
• Loss prevention
• Teamwork
• Communication
• Attention to detail
• Product knowledge
• Merchandising
• Retail Operations
• Product Knowledge
• Cash Handling
• Safety Procedures
• Asset Management
• Housekeeping
• Cleanliness
• Customer Service
• Finance
• Marketing
• Loss Prevention
• Operations
• Proactivity
• Retail Sales
• Enthusiasm
• Detail Oriented

• Retail
• Customer Service & Support
• Hospitality
• Sales
• Sports & Recreation
• Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week