As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.
As a Store Leader, you will strive to create an amazing employee and customer experience by delivering exceptional leadership and performance in your store. To achieve this, you will cultivate an inclusive team and learning culture that will grow your people and business. You will lead your team to provide an amazing customer experience through understanding the customer's needs, inspiring your customers and team to see what's possible with the latest technology, identifying and creating complete solutions according to their lifestyle.
As a store leader leading our retail teams, you will….
… Ensure that every employee is vested in the BBY's vision, and positively represents our values, that we are taking an active role in our teams career development, personal growth and learning, and that our work environment is engaging and supportive.
… Consistently monitor the customer experience and ensure that we are using the results to recognize and reinforce employee behaviors that align with BBY's values, and that we are actively coaching our team on ways to maximize longer term relationships with our customers
… Ensuring that the store is maintaining a healthy P&L and managing the stores KPI's which include: store revenue, shrink, merchandising standards, inventory health, SOP compliance and health and safety.
We'd love to hear from people who have 3 to 5 years' experience leading a retail team:
* Of at least 50 associates with multiple business lines and vendor relationships
* To deliver a great customer experience through consistently improving customer index metrics
* To inspire and support their team to develop and grow their career
* And have great business acumen and proven experience leading a team to successful outcomes
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology