Network Analyst

June 12 2019
Industries Retail
Categories Information Technology, Networking, IT - POS - E-Commerce
Burnaby, BC

Network Analyst
Information Systems R18

An eligibility list may be established.

STEP into a career with one of BC’s Top Employers since 2009.

The Liquor Distribution Branch (LDB) is one of two branches of Government responsible for the wholesale distribution and retail sale of beverage alcohol and non-medical cannabis. In 2018/19 the LDB recorded gross sales of $3.6 billion, generating a net income of $1.104 billion that supported vital public services including health care and education. It has a workforce of approximately 4600 full- and part-time employees working across 197 BC Liquor Stores, two BC Cannabis Stores (online and stand alone), a Head Office, three Wholesale Customer Centres and three Distribution Centres. The LDB is led by a General Manager and CEO who is responsible for administering the Liquor Distribution Act and the Cannabis Distribution Act, subject to direction from the Minister. As part of BC’s mixed-model retail system for liquor and non-medical cannabis, the LDB is committed to providing customers with an enhanced shopping environment, an expansive product selection and a high level of service.

LDB’s Information Technology Division (IT) provides reliable, responsive and secure systems and services to support LDB in operational excellence and delivering superior customer service.

The LDB’s Information Technology Division consists of six departments and 23 distinctive units, with 200+ FTEs. IT has adopted a multi-sourcing strategy and leverages a combination of internal and external expertise, including outsourced services, contracted services and shared services, to deliver the IT mandate of supporting current operations and future business needs. Strategic plans, governance of standards and risk management are all developed internally to support Divisional and Corporate goals.

Reporting to the Manager of IT Network Security and Operations the Network Analyst supports the day-to-day operation and on-going enhancement of the LDB's sophisticated data and voice network communications infrastructure. The Analyst is an expert in one or more specific technologies; and a generalist in other networking technologies. The role involves leading the design, configuration, testing, installation and evaluation of network-related changes to ensure they achieve business requirements. In addition to providing Tier 2 support, the position leads the resolution of issues with external service providers. The position works as part of a team of highly skilled technicians and collaborates with internal and external contacts to achieve objectives.

To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

Please note that a cover letter is a requirement of this competition.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact David Ballantyne, Manager, IT Network Security and Operations by phone at 604 252-6222. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

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Education and Experience:

  • A degree or diploma in IT network communications or a related field, and a minimum of 2 years of recent related experience and education*

*Recent, related experience must include:

  • Planning, designing, implementing, monitoring and evaluating network communications technologies

  • Achieving desired technical and business results within timelines

  • Developing and maintaining productive working relationships with internal/external clients, colleagues and contractors

Preference may be given to candidates with any of the following:

  • Payment Card Industry [PCI] certification

  • Cisco Certified Network Associate [CCNA] or Cisco Certified Network Professional [CCNP] or other current, relevant, IT professional designation

  • Experience working for an employer similar in size and scope to LDB operations

Knowledge of:

  • IT data network foundations and the associated infrastructure and underlying technologies and security standards

  • Trends, developments and best practices in all aspects of network communications

  • Multiple operating systems (e.g., Windows, Linux, Unix)

  • Network hardware/software; voice over IP; structured cabling; central management tools; virtual private network [VPN] access technologies; wireless technologies; routing technologies/configurations; domain name [DNS] standards; enterprise monitoring

  • Payment Card Industry [PCI] standards, methods and best practices

  • IT data network security and risk management principles

Skills and Abilities:

  • Well-developed written and oral communication, presentation / facilitation and inter-personal skills and attention to detail when communicating, and the ability to communicate complex matters in a manner that can be understood by the audience

  • Excellent analytical and judgement abilities

  • Ability to manage multiple priorities and produce results within deadlines

  • Ability to work independently and as a member of a team while maintaining productive working relationships

Working Conditions:

  • Occasional overnight travel, usually within the province – Valid Class 5 drivers license preferred

Please note a criminal record check is required.

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