Store Manager - Grandview

July 13 2024
Industries Retail
Vancouver, BC • Full time

Are you passionate and want to contribute to the success of DeSerres? Leverage your skills within a big name in art, hobby and DIY equipment.


We are currently looking for a dynamic manager for a director position for our Vancouver store.


Reporting to the Regional Director, you will lead and act as a mobilizer with a team of approximately 15 employees. You will ensure the good management of all store operations in terms of sales, customer service, inventory and financial control.


Main Responsibilities:

  • Plan, organize, direct and control all operations of the branch and ensure their sound management.
  • Develop business strategies to achieve branch sales and profitability objectives.
  • Train and direct employees in accordance with customer service norms and standards.
  • Communicate sales, promotions and events objectives to employees.
  • Develop and optimize the sales capabilities of employees to achieve sales objectives.
  • Implement corporate policies and procedures and positively manage the implementation of changes.
  • Apply in-store merchandising standards.
  • Through a constant presence on the sales floor, create a positive work environment that encourages employee engagement.
  • Hire, train and evaluate the performance of his team and prepare the succession.
  • Supervise and manage schedules and salary budgets.
  • Supervise the management of in-store inventories.
  • Ensure compliance with occupational health and safety standards.
  • Be present at the community level.



Requirements and Qualifications:

  • Bachelor's degree in business administration or a related field, or equivalent, or relevant experience.
  • A minimum of 5 years of experience in medium or large store management.
  • Marked skills in team coaching.
  • Strong communication and customer service skills.
  • Mastery of sales techniques.
  • Oral bilingualism.
  • Excellent organizational, time management and priority identification skills.
  • Good knowledge of Microsoft Office software and computerized inventory management system and presence on social networks.
  • Varied weekday, weekend and evening schedules.


We offer you:

  • A warm, stimulating and creative work environment, promoting work/life balance.
  • The opportunity to develop your professional knowledge and skills.
  • Competitive benefits such as a group insurance plan, a pension fund, a recognition program, discounts on our products.


About Us:

Founded in 1908, DeSerres is a proudly Quebec family business that has seen three successive generations in management. With 30 stores across the country and a major transactional website, our passion for what we do has earned us the title of leader in arts and crafts supplies in Canada. Each store is a real suggestion box and offers a colorful shopping experience, at the heart of creativity, trends and art.


*We will only communicate with those invited for an interview. We subscribe to the principle of employment equity

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