Senior Membership Sales Associate

Job summary

The Senior Membership Sales Associate is responsible for driving membership growth by converting leads into new members and providing an exceptional studio experience. They also support daily operations, mentor team members, and maintain high standards of service and accountability.

Job details

Benefits: Health insurance Opportunity for advancement Training & development Dental insurance Employee discounts Orangetheory Fitness combines full-body strength training with heart-pumping cardio to help people build strength and support long-term health. Our group owns and operates three successful studios in Oakville, Milton, and Waterloo, and we're looking for experienced, positive, outgoing, fitness and sales-minded professionals to join our team as a Senior Membership Sales Associate! Job Description Join the fast-growing phenomenon where you'll work alongside industry-leading talent in a high-performance culture. At Orangetheory, we're motivators, team players, and part of a dynamic brand that's changing lives around the world. Our Senior Membership Sales Associate position is an elevated role in the studio and the perfect fit for those with previous fitness and sales experience! In this role, you will be a key driver in turning prospective clients into new members of our community. We're looking for someone who knows how to connect well with others and is just as passionate about fitness as they are about closing a deal. The position pays $25 per hour plus commission and is designed for experienced and passionate sales and fitness professionals who are motivated by results. Successful candidates will be expected to consistently generate a minimum of 10–15 new memberships per month, with opportunities to exceed 20 or more through strong sales performance. This position is so much more than working at the front desk. You'll be one of the first people prospective members and current members meet when they walk into the studio. You'll help make each interaction welcoming, informative, and motivating, and guide prospective members toward the membership that best fits their goals. A big part of your success will come from turning leads into booked introductory classes, creating an exceptional first visit experience, and confidently converting those visits into new memberships. You'll be proactive in following up with prospective members, generating referrals, and finding new opportunities to grow our Orangetheory community. You'll work closely with studio leadership and our coaching team to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you'll also help set the standard for follow-up, organization, accountability, and member service, and share your experience with other team members. You enjoy being part of a team, bringing forward ideas, supporting studio events, and helping create an energetic Orangetheory community. You're also excited to take at least one Orangetheory workout a week so you can speak to the experience firsthand. By joining our Orange team, you will enjoy: Complimentary Orangetheory membership! Health benefits program Industry-leading compensation plans A fitness-casual dress-code Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Employee recognition programs Certification discounts Here is more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy, and knowledge Proactively following up with leads to book free introductory classes and convert appointments into new memberships Presenting the OTF concept, giving studio tours, and working with Coaches to deliver an exceptional first visit experience Driving membership sales by confidently presenting options, closing on the first visit, and consistently achieving monthly sales targets Generating new leads through member referrals, community outreach, and studio events Personally calling and onboarding new members to help them get started and stay engaged Reaching out to members who haven't been attending regularly to encourage and commitment to their fitness goals Supporting daily studio operations, including answering phones, assisting members, and resolving concerns professionally Promoting studio programs and events while maintaining a clean, organized, and welcoming environment Orangetheory is a fun, motivating, pay-for-performance environment! If you are passionate about fitness and/or sales, motivated by achieving your goals, love taking our classes, and enjoy engaging with our OTF community, you will be successful in this role.

What you’ll do

The Senior Membership Sales Associate is responsible for driving membership growth by converting leads into new members and providing an exceptional studio experience. They also support daily operations, mentor team members, and maintain high standards of service and accountability.

Requirements

Candidates must have previous experience in fitness and sales, with a proven ability to meet or exceed monthly membership targets. A passion for fitness and the ability to work effectively within a team-oriented, high-performance environment are essential.

Benefits

• Health insurance
• Dental insurance
• Employee discounts
• Complimentary Orangetheory membership
• Training programs
• Certification discounts
• Employee recognition programs

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• Organization · Preferred
• Conflict Resolution · Preferred
• Onboarding · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Fitness training
• Lead generation
• Relationship building
• Communication
• Goal setting
• Accountability
• Organization
• Conflict resolution
• Public speaking
• Community outreach
• Onboarding
• Time management
• Operations
• Leadership
• Enthusiasm
• Coaching
• Energetic
• Community Outreach
• Membership Sales
• Strength Training And Conditioning
• Health Insurance

Job areas

• Sales
• Sports & Recreation
• Retail
• Customer Service & Support
• Membership Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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