customer service manager - retail

Education: Bachelor's degree. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages. Computer and technology knowledge: Word processing software. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Collaborative. Goal-oriented. Hardworking. Integrity. Positive attitude. Proactive. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Patience. Resourcefulness. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP).

• Dental plan • Health care plan • Registered Retirement Savings Plan (RRSP)

Identified from the job description. Confirm important requirements above.

• Additional information Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Tight dead

Minimum education

Bachelor’s degree

Apply by

Aug 26, 2026