Retail Store Supervisor

Job summary

The supervisor is responsible for managing staff, overseeing daily retail operations, and maintaining inventory levels. They also handle sales reporting, customer requests, and ensure the store environment remains efficient and organized.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Manual dexterity Attention to detail Combination of sitting, standing, walking Walking Ability to distinguish between colours Sitting Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask

What you’ll do

The supervisor is responsible for managing staff, overseeing daily retail operations, and maintaining inventory levels. They also handle sales reporting, customer requests, and ensure the store environment remains efficient and organized.

Requirements

Candidates must have a secondary school graduation certificate and 1 to 2 years of relevant experience. The role requires the ability to work in a fast-paced environment, handle physical tasks, and demonstrate strong interpersonal and organizational skills.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Reporting · Preferred
• Multitasking · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Supervision · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervision
• Staff management
• Sales
• Inventory management
• Cash management
• Merchandising
• Reporting
• Customer service
• Conflict resolution
• Scheduling
• Communication
• Multitasking
• Attention to detail
• Problem solving
• Teamwork
• Reliability

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support