Supervisor - Retail

Job summary

Assign duties to sales workers, hire and train staff, order merchandise, and establish work schedules. Manage inventory and cash, resolve customer and supply issues, supervise and coordinate workers, and conduct performance reviews.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Establish work schedules Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Conduct performance reviews Supervise office and volunteer staff Additional information Security and safety Criminal record check Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Veterans Participates in a government or community program or initiative that supports Veterans Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Support for mature workers Participates in a government or community program or initiative that supports mature workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities

What you’ll do

Assign duties to sales workers, hire and train staff, order merchandise, and establish work schedules. Manage inventory and cash, resolve customer and supply issues, supervise and coordinate workers, and conduct performance reviews.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. The role is on-site and requires a criminal record check.

Listed skills

• Customer service · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Hiring and Training
• Work Scheduling
• Merchandise Ordering
• Inventory Management
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Cash Management
• Performance Reviews
• Sales Worker Assignment
• Team Coordination

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support